Troubles migrating from 3.7 SP4...

Posted by Community Admin on 05-Aug-2018 17:35

Troubles migrating from 3.7 SP4...

All Replies

Posted by Community Admin on 08-Mar-2012 00:00

I've got my 3.7SP4 site and a fresh 5.0 site running on Windows 7 IIS, both as root sites.  I've set up the migration service files.  Now I'm at the point of running the migration.

When I enter my URL, username, password, and then click the "Test Connection" button I get this error:

Connection to 3.7 project has failed: Authentication failed.

I read a post that says something to the effect that this error is expected and migration will still work.  I verified that is the only error appearing in the logs.  However...

If I click the "Check items count" or "Begin Migration" buttons I get this error:

The remote server returned an error: (403) Forbidden.

I've tried the migration with both 4.4 and 5.0 with the same problems.  I've since uninstalled 4.4 and am only trying with 5.0.

I am unable to get past this point.  What might I be missing? 

Posted by Community Admin on 08-Mar-2012 00:00

Also, I get those error messages no matter what username/password I use.  No difference if I use valid ones or not.

Posted by Community Admin on 08-Mar-2012 00:00

Fixed!!

I noticed in the telerik_Users table the FailedPassAttemptCount column was incrementing for each time I attempt to test the connection from the 5.0 site.  I was positive the username/password were correct.   So on a whim I changed the password in the 3.7 site and presto, it works now!

I think it has something to do with the actual password.  My original password was randomly generated as:   TByizb_#;hs+      I changed it to something "simple" like xxxxxx. and that did the trick.

I spent DAYS trying to solve this problem.   I hope this helps someone else.

Posted by Community Admin on 20-Sep-2013 00:00

@lgroup, even your post is from 2012, thank you! Changing the password of the admin user helped me also fix this issue.

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