department deletion results in web crash [4.2.1650]

Posted by Community Admin on 05-Aug-2018 13:14

department deletion results in web crash [4.2.1650]

All Replies

Posted by Community Admin on 15-Aug-2011 00:00

If at some point a department had products, but it gets deleted (even after the products have been removed from the department prior to deletion) it results in a website crash with the department widget.

(see screenshot)

In the sf_taxonomy_statistic table some reference to that deleted department remains, causing the widget to try and search for that department. Open SQL and removing the referenced department is the only solution to resolve the problem.

The marked_items_count seem to be updated in the db, however on the backend, in the departments view the "Applied to x items" column remains 0 for all departments.

Posted by Community Admin on 17-Aug-2011 00:00

Hello Jochem,

Thank you for reporting this bug. I have logged it in our internal bug tracking system and it should be fixed in one of the next service packs. For your discovery you receive 2000 telerik points.

Greetings,
Lubomir Velkov
the Telerik team
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

This thread is closed