Ecommerce Module is Activate with Valid License, but no Backend Menu Items as Present
I've just purchased the Ecommerce module for a recently upgraded site now running v6.3. I updated the license file and Activated the module. The module is set to start "When the whole application is opened for first time." I've restarted the website in IIS. I've restarted the app pool. I've even "touched" the web.config file. But the Ecommerce menu item that should appear within domain.com/Sitefinity is still not present.
Can anyone offer some guidance?
Hello,
Could you please clarify is this an upgrade project or not? In general it is important to be clarified which is the previous version of the product (the version that you upgraded to latest Sitefinity version 6.3)?
Could you verify that you've followed the standard upgrade procedure (Sitefinity Upgarde) and that the upgrade of your project went smoothly (i.e. without having any issues)?Could you please verify if the Ecommerce module is activated (Administration -> Modules & Services)? If the module is not activated (e.g. failed or inactive) could you please try to activate the module (for Ecommerce module in Actions menu -> Activate)?
Could you please clarify what type of site management do you use – singlesite or multisite management?