"Telerik is not defined" error
I'm attempting to publish my site to a staging server, but I'm running into several errors:
- ASP.NET Ajax client-side framework failed to load
- jQuery is not defined
- Sys is not defined
- Telerik is not defined
I've read this troubleshooting guide, but none of the proposed solutions have helped.
Specifically, I've tried adding the following to the web.config:
<location path="Telerik.Web.UI.WebResource.axd"> <system.web> <authorization> <allow users="*"/> </authorization> </system.web> </location><add name="Telerik_Web_UI_WebResource_axd" verb="*" path="Telerik.Web.UI.WebResource.axd" preCondition="integratedMode" type="Telerik.Web.UI.WebResource"/>Hi Chris,
Please check this forum thread.
Regards,
Ivan Dimitrov
the Telerik team
We found that the site was not running as an application in IIS, but we're now receiving a different error:
"Could not load file or assembly 'Telerik.Sitefinity' or one of its dependencies. The system cannot find the file specified."
This error is thrown when trying to view the backend/admin portion of the site. The front-end works fine.
Telerik.Sitefinity.dll DOES exist in the bin folder, along with many other Telerik dlls. (I copied the bin folder from my workinig local copy) Is there something that needs to be registered in the GAC on the server?
Incase it helps, here is a copy of my web.config
<?xml version="1.0"?> <!-- Note: As an alternative to hand editing this file you can use the web admin tool to configure settings for your application. Use the Website->Asp.Net Configuration option in Visual Studio. A full list of settings and comments can be found in machine.config.comments usually located in \Windows\Microsoft.Net\Framework\v2.x\Config --> <configuration> <configSections> <sectionGroup name="madam"> <section requirePermission="false" name="formsAuthenticationDisposition" type="Telerik.Sitefinity.Utilities.MS.Madam.FormsAuthenticationDispositionSectionHandler, Telerik.Sitefinity.Utilities"/> <section requirePermission="false" name="basicAuthentication" type="Telerik.Sitefinity.Utilities.MS.Madam.FormsAuthenticationDispositionSectionHandler, Telerik.Sitefinity.Utilities"/> <section requirePermission="false" name="userSecurityAuthority" type="System.Configuration.SingleTagSectionHandler, System, Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/> </sectionGroup> </configSections> <connectionStrings> <add name="CustomConnection" connectionString="data source=xxxxxxxxxxxxxx"/> <add name="Sitefinity" connectionString="data source=xxxxxxxx"/> </connectionStrings> <system.web> <siteMap defaultProvider="SitefinitySiteMap"> <providers> <add name="SitefinitySiteMap" type="Telerik.Sitefinity.Web.SitefinitySiteMap, Telerik.Sitefinity" taxonomyProvider="OpenAccessDataProvider" pageTaxonomy="Pages" rootNode="FrontendSiteMap" pageProvider="OpenAccessDataProvider"/> </providers> </siteMap> <roleManager enabled="false"/> <membership defaultProvider="Default"> <providers> <clear/> <add name="Default" type="Telerik.Sitefinity.Security.Data.SitefinityMembershipProvider, Telerik.Sitefinity"/> </providers> </membership> <globalization uiCulture="auto" culture="auto" resourceProviderFactoryType="Telerik.Sitefinity.Localization.ExtendedResourceProviderFactory, Telerik.Sitefinity"/> <!-- Set compilation debug="true" to insert debugging symbols into the compiled page. Because this affects performance, set this value to true only during development. --> <compilation debug="true" targetFramework="4.0"> <assemblies> <add assembly="System.Web.Routing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add assembly="System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/> <add assembly="WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/> <add assembly="PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/> </assemblies> <buildProviders> <remove extension=".svc"/> <add extension=".svc" type="System.ServiceModel.Activation.ServiceBuildProvider, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/> </buildProviders> </compilation> <!-- The <authentication> section enables configuration of the security authentication mode used by ASP.NET to identify an incoming user. --> <authentication mode="Forms"/> <customErrors mode="Off"></customErrors> <!-- The <customErrors> section enables configuration of what to do if/when an unhandled error occurs during the execution of a request. Specifically, it enables developers to configure html error pages to be displayed in place of a error stack trace. <customErrors mode="RemoteOnly" defaultRedirect="GenericErrorPage.htm"> <error statusCode="403" redirect="NoAccess.htm" /> <error statusCode="404" redirect="FileNotFound.htm" /> </customErrors> --> <pages> <controls> <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add tagPrefix="telerik" namespace="Telerik.Web.UI" assembly="Telerik.Web.UI"/> <add tagPrefix="sitefinity" namespace="Telerik.Sitefinity.Web.UI.Fields" assembly="Telerik.Sitefinity"/> </controls> </pages> <httpHandlers> <remove verb="*" path="*.asmx"/> <add verb="*" validate="false" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI"/> <add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI"/> <add verb="*" path="Telerik.Sitefinity.FilesDownloadHandler.ashx" type="Telerik.Sitefinity.Modules.Files.FilesDownloadHandler, Telerik.Sitefinity"/> <add verb="*" path="Telerik.Sitefinity.LibrariesRadUploadHandler.ashx" type="Telerik.Sitefinity.Modules.Libraries.Web.LibrariesRadUploadHandler, Telerik.Sitefinity"/> <add verb="*" path="Telerik.Sitefinity.ThumbnailUploadHandler.ashx" type="Telerik.Sitefinity.Modules.Libraries.Web.ThumbnailUploadHandler, Telerik.Sitefinity"/> <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/> <add verb="*" validate="false" path="Telerik.Web.UI.DialogHandler.axd" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI"/> <add verb="*" path="Telerik.Sitefinity.AsyncImageUploadHandler.ashx" type="Telerik.Sitefinity.Modules.Libraries.Web.AsyncImageUploadHandler, Telerik.Sitefinity"/> <add verb="*" path="Telerik.Sitefinity.AsyncFileUploadHandler.ashx" type="Telerik.Sitefinity.Workflow.AsyncFileUploadHandler, Telerik.Sitefinity"/> <add verb="*" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource" validate="false"/> <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler" validate="false"/> </httpHandlers> <httpModules> <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="Sitefinity" type="Telerik.Sitefinity.Web.SitefinityHttpModuleIIS6, Telerik.Sitefinity"/> <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/> <add name="SitefinityAnalyticsModule" type="Telerik.Sitefinity.Analytics.Server.DependencyResolution.Module.DependencyRegistrarHttpModule, Telerik.Sitefinity.Analytics.Server.DependencyResolution"/> <add name="SitefinityAtompubModule" type="Telerik.Sitefinity.Security.SitefinityAtompubModule, Telerik.Sitefinity"/> </httpModules> </system.web> <system.serviceModel> <bindings> <basicHttpBinding> <binding name="basicHttpBinding" maxReceivedMessageSize="2147483647" maxBufferSize="2147483647"> <security mode="None"/> </binding> <!-- note: To enable https/SSL support for the Analytics module, uncomment this binding --> <!--<binding name="webBinding" maxReceivedMessageSize="2147483647" maxBufferSize="2147483647"> <security mode="Transport"> <transport clientCredentialType="None"/> </security> </binding>--> </basicHttpBinding> </bindings> <behaviors> <endpointBehaviors> <behavior name="SitefinityWebApp.Sitefinity.Services.Content.EventsAspNetAjaxBehavior"> <enableWebScript/> </behavior> </endpointBehaviors> <serviceBehaviors> <behavior> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="true"/> <!--<openAccessWorkflowTracking applicationName="/workflow" />--> </behavior> <behavior name="Telerik.Sitefinity.Analytics.Infrastructure.Services.AnalyticsPermissionsServiceBehavior"> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="false"/> </behavior> <behavior name="Telerik.Sitefinity.Analytics.Server.GoogleAnalyticsPlugin.Services.AccountsServiceBehavior"> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="false"/> </behavior> <behavior name="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DashboardDataBehavior"> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="false"/> </behavior> <behavior name="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.MapDataServiceBehavior"> <serviceMetadata httpGetEnabled="true"/> <serviceDebug includeExceptionDetailInFaults="false"/> </behavior> <behavior name="Telerik.Sitefinity.Web.Services.LocalizationBehavior"></behavior> </serviceBehaviors> </behaviors> <services> <service name="SitefinityWebApp.Sitefinity.Services.Content.Events"> <endpoint address="" behaviorConfiguration="SitefinityWebApp.Sitefinity.Services.Content.EventsAspNetAjaxBehavior" binding="webHttpBinding" contract="SitefinityWebApp.Sitefinity.Services.Content.Events"/> </service> <service behaviorConfiguration="Telerik.Sitefinity.Analytics.Infrastructure.Services.AnalyticsPermissionsServiceBehavior" name="Telerik.Sitefinity.Analytics.Infrastructure.Services.AnalyticsPermissionsService"> <endpoint address="" binding="basicHttpBinding" bindingConfiguration="basicHttpBinding" contract="Telerik.Sitefinity.Analytics.Infrastructure.Services.AnalyticsPermissionsService"/> <!-- note: To enable https/SSL support for the Analytics module, uncomment this endpoint --> <!--<endpoint address="" binding="basicHttpBinding" bindingConfiguration="webBinding" contract="Telerik.Sitefinity.Analytics.Infrastructure.Services.AnalyticsPermissionsService"/>--> </service> <service behaviorConfiguration="Telerik.Sitefinity.Analytics.Server.GoogleAnalyticsPlugin.Services.AccountsServiceBehavior" name="Telerik.Sitefinity.Analytics.Server.GoogleAnalyticsPlugin.Services.AccountsService"> <endpoint address="" binding="basicHttpBinding" bindingConfiguration="basicHttpBinding" contract="Telerik.Sitefinity.Analytics.Server.GoogleAnalyticsPlugin.Services.AccountsService"/> <!-- note: To enable https/SSL support for the Analytics module, uncomment this endpoint --> <!--<endpoint address="" binding="basicHttpBinding" bindingConfiguration="webBinding" contract="Telerik.Sitefinity.Analytics.Server.GoogleAnalyticsPlugin.Services.AccountsService"/>--> </service> <service behaviorConfiguration="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DashboardDataBehavior" name="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DashboardData"> <endpoint address="" binding="basicHttpBinding" bindingConfiguration="basicHttpBinding" contract="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DashboardData"/> <!-- note: To enable https/SSL support for the Analytics module, uncomment this endpoint --> <!--<endpoint address="" binding="basicHttpBinding" bindingConfiguration="webBinding" contract="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DashboardData"/>--> </service> <service behaviorConfiguration="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.MapDataServiceBehavior" name="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.MapDataService"> <endpoint address="" binding="basicHttpBinding" bindingConfiguration="basicHttpBinding" contract="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.MapDataService"/> <!-- note: To enable https/SSL support for the Analytics module, uncomment this endpoint --> <!--<endpoint address="" binding="basicHttpBinding" bindingConfiguration="webBinding" contract="Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.MapDataService" />--> </service> </services> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true"/> </system.serviceModel> <!-- The system.webServer section is required for running ASP.NET AJAX under Internet Information Services 7.0. It is not necessary for previous version of IIS. --> <system.webServer> <validation validateIntegratedModeConfiguration="false"/> <modules runAllManagedModulesForAllRequests="true"> <remove name="WebDAVModule"/> <remove name="UrlRoutingModule"/> <remove name="ScriptModule"/> <remove name="RadUploadModule"/> <remove name="Sitefinity"/> <remove name="SitefinityAnalyticsModule"/> <remove name="SitefinityAtompubModule"/> <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="Sitefinity" type="Telerik.Sitefinity.Web.SitefinityHttpModule, Telerik.Sitefinity"/> <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI"/> <add name="SitefinityAnalyticsModule" type="Telerik.Sitefinity.Analytics.Server.DependencyResolution.Module.DependencyRegistrarHttpModule, Telerik.Sitefinity.Analytics.Server.DependencyResolution"/> <add name="SitefinityAtompubModule" type="Telerik.Sitefinity.Security.SitefinityAtompubModule, Telerik.Sitefinity"/> </modules> <handlers> <remove name="WebDAV"/> <remove name="ScriptHandlerFactory"/> <remove name="ScriptHandlerFactoryAppServices"/> <remove name="ScriptResource"/> <remove name="UrlRoutingHandler"/> <remove name="WildCard"/> <remove name="WildCard32"/> <remove name="Telerik.Web.UI.DialogHandler"/> <remove name="Telerik.RadUploadProgressHandler"/> <remove name="Telerik.Sitefinity.FilesDownloadHandler"/> <remove name="Telerik.Sitefinity.LibrariesRadUploadHandler"/> <remove name="Telerik.Sitefinity.AsyncImageUploadHandler"/> <remove name="Telerik.Sitefinity.AsyncFileUploadHandler"/> <remove name="Telerik.Web.UI.SpellCheckHandler"/> <remove name="Telerik_Web_UI_WebResource_axd"/> <remove name="Telerik_Web_UI_DialogHandler_aspx"/> <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/> <add name="WildCard" path="*" verb="*" modules="IsapiModule" scriptProcessor="%windir%\Microsoft.NET\Framework64\v4.0.30319\aspnet_isapi.dll" resourceType="Unspecified" requireAccess="None" preCondition="classicMode,runtimeVersionv4.0,bitness64"/> <add name="WildCard32" path="*" verb="*" modules="IsapiModule" scriptProcessor="%windir%\Microsoft.NET\Framework\v4.0.30319\aspnet_isapi.dll" resourceType="Unspecified" requireAccess="None" preCondition="classicMode,runtimeVersionv4.0,bitness32"/> <add name="Telerik.Web.UI.DialogHandler" path="Telerik.Web.UI.DialogHandler.axd" verb="*" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI"/> <add name="Telerik.RadUploadProgressHandler" path="Telerik.RadUploadProgressHandler.ashx" verb="*" type="Telerik.Web.UI.Upload.RadUploadProgressHandler, Telerik.Web.UI"/> <add name="Telerik.Sitefinity.FilesDownloadHandler" path="Telerik.Sitefinity.FilesDownloadHandler.ashx" verb="*" type="Telerik.Sitefinity.Modules.Files.FilesDownloadHandler, Telerik.Sitefinity"/> <add name="Telerik.Sitefinity.LibrariesRadUploadHandler" path="Telerik.Sitefinity.LibrariesRadUploadHandler.ashx" verb="*" type="Telerik.Sitefinity.Modules.Libraries.Web.LibrariesRadUploadHandler, Telerik.Sitefinity"/> <add name="Telerik.Sitefinity.ThumbnailUploadHandler" path="Telerik.Sitefinity.ThumbnailUploadHandler.ashx" verb="*" type="Telerik.Sitefinity.Modules.Libraries.Web.ThumbnailUploadHandler, Telerik.Sitefinity"/> <add name="Telerik.Sitefinity.AsyncImageUploadHandler" path="Telerik.Sitefinity.AsyncImageUploadHandler.ashx" verb="*" type="Telerik.Sitefinity.Modules.Libraries.Web.AsyncImageUploadHandler, Telerik.Sitefinity"/> <add name="Telerik.Sitefinity.AsyncFileUploadHandler" path="Telerik.Sitefinity.AsyncFileUploadHandler.ashx" verb="*" type="Telerik.Sitefinity.Workflow.AsyncFileUploadHandler, Telerik.Sitefinity"/> <add name="Telerik.Web.UI.SpellCheckHandler" verb="*" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI"/> <add name="Telerik_Web_UI_WebResource_axd" verb="*" path="Telerik.Web.UI.WebResource.axd" preCondition="integratedMode" type="Telerik.Web.UI.WebResource"/> <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler"/> </handlers> </system.webServer> <madam> <userSecurityAuthority realm="Sitefinity" provider="Telerik.Sitefinity.Utilities.MS.Madam.FormsUserSecurityAuthority" exposeClearTextPassword="false "/> <formsAuthenticationDisposition> <discriminators all="1"> <!-- This discriminator helps detect redirection to the Forms login page. --> <discriminator inputExpression="Response.RedirectLocation" pattern="login.aspx\?returnurl\=" type="Telerik.Sitefinity.Utilities.MS.Madam.RegexDiscriminator"/> <discriminator type="Telerik.Sitefinity.Utilities.MS.Madam.Discriminator" all="false"> <discriminator inputExpression="Request.Url" pattern="atompub/.*" type="Telerik.Sitefinity.Utilities.MS.Madam.RegexDiscriminator"/> </discriminator> </discriminators> </formsAuthenticationDisposition> <basicAuthentication> <discriminators all="1"> <discriminator type="Telerik.Sitefinity.Utilities.MS.Madam.Discriminator" all="false"> <discriminator inputExpression="Request.Url" pattern="atompub/.*" type="Telerik.Sitefinity.Utilities.MS.Madam.RegexDiscriminator"/> </discriminator> </discriminators> </basicAuthentication> </madam> </configuration> Hi Chris,
"Could not load file or assembly 'Telerik.Sitefinity' or one of its dependencies. The system cannot find the file specified."
The dll is not in your bin or the project does not reference it. It could be also result of a missing proper version of the dll that is in the current context.
All the best,
Ivan Dimitrov
the Telerik team
Ivan,
I copied the entire bin folder from my local to the server. Every single DLL that exists locally and has been deployed. The version cannot be wrong, because it was copied directly.
The API is working, because the front-end site works...I only get this error when viewing the backend/admin section (http://[siteurl]/Sitefinity)
When I look at the GAC on my local machine, I see two entries for "Telerik.Web.Design". Is the Sitefinity framework looking for these directly in the GAC? If so, what are the setup instructions?
Please help!
Hi Chris,
The error says that the issue is related to Telerik.Sitefinity.dll, so Telerik's specific dlls should not be a problem in this case. The issue is related to Telerik.Sitefinity.dll.
Regards,
Ivan Dimitrov
the Telerik team