Sitefinity 5.3 Email Campaigns using Office 365 as STMP mail

Hey there guys,

 We're having trouble with our deployment in terms of email being sent out. 

What does work is:

1. Send a test message from Mail Campaigns settings (I receive this email)

2. Password reset (I receive this)

 Sending an actual mail campaign... no-one receives it.

The SMTP is setup to use Office365 and I've read somewhere that there's a requirement for TLS which Sitefinity doesn't seem to support, But, this doesn't explain why we would receive some of the emails and not others.

 Any idea what we can look at?

Regards,

Jacques

Sorry managed to get this sorted out.

 It was caused by the from address when you send the issue. The email address we were using wasn't created. 

 Regards,
Jacques

Hello,
I was wondering if you can give more details? I'm having the same problem. I have the email already created but still can't get that email to be delivered.
Thank you,

Rigo

Hello Rigo,

Please check all the setting of smtp an the respective notifications,
than please try to reproduce the issue with smtp4devs.

If the problem persist please send us the trace log located in: <your site>\App_Data\Sitefinity\Logs\...

Regards,
Svetoslav Manchev
Telerik

Hi,
Thanks for the reply.
Problem still going. I have the logs. would you like me to post them here or send them to you??

Again, the problem we have is when new users register to our website. Neither them or us receive a notification email.

New orders and Contact us do work.

Let me know if you need more information.

Thanks for your help!

R

Hi Rigo,

If you fill comfortable, you could attach them here in the forum, or if you prefer you may open a ticket with this issue in your Telerik account.

Regards,
Svetoslav Manchev
Telerik

Ok sweet.
I created a new thread yesterday too so I can post it there and maybe you can follow up with me there.

Thanks!

Rigo