1603 Error during install
I am attempting to install 4.0.962.
MSI (s) (88:8C) [18:28:54:601]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (88:8C) [18:28:54:601]: Error in rollback skipped. Return: 5
MSI (s) (88:8C) [18:28:54:616]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (88:8C) [18:28:54:616]: Restoring environment variables
MSI (s) (88:8C) [18:28:54:616]: No System Restore sequence number for this installation.
MSI (c) (88:8C) [18:28:54:616]: Back from server. Return value: 1603
MSI (c) (88:8C) [18:28:54:616]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:8C) [18:28:54:616]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 18:28:54: ExecuteAction. Return value 3.
MSI (c) (88:8C) [18:28:54:616]: Doing action: FatalErrorTelerik
MSI (c) (88:8C) [18:28:54:616]: Note: 1: 2205 2: 3: ActionText
Action start 18:28:54: FatalErrorTelerik.
Action ended 18:29:06: FatalErrorTelerik. Return value 2.
Action ended 18:29:06: INSTALL. Return value 3.
=== Logging stopped: 12/8/2010 18:29:06 ===
MSI (c) (88:8C) [18:29:06:396]: Note: 1: 1708
MSI (c) (88:8C) [18:29:06:396]: Note: 1: 2205 2: 3: Error
MSI (c) (88:8C) [18:29:06:396]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (c) (88:8C) [18:29:06:396]: Note: 1: 2205 2: 3: Error
MSI (c) (88:8C) [18:29:06:396]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (88:8C) [18:29:06:396]: Product: Telerik Sitefinity 4.0 RC -- Installation failed.
MSI (c) (88:8C) [18:29:06:396]: Windows Installer installed the product. Product Name: Telerik Sitefinity 4.0 RC. Product Version: 4.0.962.0. Product Language: 1033. Installation success or error status: 1603.
MSI (c) (88:8C) [18:29:06:443]: Grabbed execution mutex.
MSI (c) (88:8C) [18:29:06:443]: Cleaning up uninstalled install packages, if any exist
MSI (c) (88:8C) [18:29:06:443]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/8/2010 18:29:06 ===
Hi topry,
The error you are getting is a common error (1603) and it does not give you some specific information about the actual issue. You could try to restart your machine because it is possible that some files are in use and this is why second and third attempts to install Sitefinity will fail. You can avoid system restarts by using FilesInUse Dialog or MsiRMFilesInUse Dialog(http://msdn.microsoft.com/en-us/library/aa372835%28VS.85%29.aspx)
If possible could you send the entire log file? You can open a support request or Bug Report. Another option is attaching the log to a live link from where we can download it. Could you tell me whether you have
1. Running instance of Visual Studio? If so, can you close it and try again.
2. Can you try to exclude RadControls for AJAX and RadControls for Silverlight from the installation by using Custom installation mode.
Custom install w/out RAD or Silverlight controls worked.