ECommerce Bug: Department Item Counts not updated when produ

Posted by Community Admin on 04-Aug-2018 18:30

ECommerce Bug: Department Item Counts not updated when product deleted

All Replies

Posted by Community Admin on 25-Jan-2012 00:00

Steps to reproduce:

1. Create the following departments:

Training (parent)
Books (child of Training)
Videos (child of Training)

2. Create 3 products:

Book1
Departments - Training, Books

Book2
Departments - Training, Books

Video1
Departments - Training, Videos

3. Create a new page named Store, drag a "Departments" widget and a "Product List" widget onto the page. 

Edit the "Departments" widget, select "Tree (vertical with sub-levels)", "Show item count", and "Show empty items."

Publish the page

4. View the published front-end page.  The page should show 3 products; Book 1, Book 2, and Video 1. The Departments widget should show the following:

Training (3)
   Books (2)
   Videos (1)

5. From the Back-end, delete the Book 2 product.

6. Refresh the frontend product page.  Note that the Book 2 product is no longer there.  Also note that the Department widget still indicates:

Training (3)
   Books (2)
   Videos (1)

7. On the frontend page, click on the Departments "Books (2)" node. Note that while the node indicates there are 2 items in this department only one product (Book 1) is displayed.

Probably not related but while I'm at it:  In the backend, navigate to the ECommerce>Departments page.  Note that this page has an "Applied to" column which should presumabley show the number of items assigned to each department.  The values in this column always read 0.

I had a look in PITS and didn't find any open issues related to this problem.

--Steve

Posted by Community Admin on 26-Jan-2012 00:00

Hi,

Thank you for contacting Telerik Support.  

The bug is already logged and fixed. The fix will be availabe in the next release scheduled for the middle of February. You can follow the PITS Issue by its ID: 9479 . 

 

Greetings,
Sonya
the Telerik team
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Posted by Community Admin on 26-Jan-2012 00:00

Hmm, very odd.  I did a search for "department" in PITS (in the Sitefinity area) yesterday before taking the time to qrite it up and this did not show up in the results.

Also, is the second part of my post affected by the fix:
[ In the backend, navigate to the ECommerce>Departments page. Note that this page has an "Applied to" column which should presumabley show the number of items assigned to each department. The values in this column always read 0.]

Anyway, glad it's been resolved--will wait patiently for the next release cycle.

Thanks--Steve

Posted by Community Admin on 03-Aug-2012 00:00

Hi Steve,

The bug with the count of the products in a department not updating this is a bug, here is the link for it in PITS.
Thank you for bringing this to our attention.

I have updated your Telerik points!

All the best,
Stanislav Velikov
the Telerik team

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