PDF file not opening on mobile
When accessing our site using Android devices (not sure about iPhone) trying to open any PDF file stored in Sitefinity does not work (does not open or download). They work fine on desktop browsers. Accessing a physical file PDF on the file system works fine on mobile device. Please advise. Thanks!
Hello Jeremy,
Thank you for using our services.
We just tested the pdf download on a Windows Mobile phone and the pdf files would download successfully. Is it possible that the problem is caused by some missing configurations in your phone?
All the best,
Jen Peleva
the Telerik team
Jeremy: Do you think your issue is related to mine? We are not testing Android, but were having trouble downloading PDFs via Google Chrome desktop browser.
I am having the same issue with the Samsung Mesmerize not wanting to download PDFs from a Sitefinity site. I tested it on more than one of these phones and still no luck. Any suggestions? Other phones seem to be okay that I've tested..
I am still seeing this issue occur with the Chrome browser (they are currently at Version 23.x) using the built in PDF viewer.
Same link works fine using Acrobat reader, Firefox or IE (none of which use Chrome's built in PDF viewer)
And also like you, if I removed the URL parameter, it worked fine with Chrome's internal PDF viewer.
/docs/safety-panel-access.pdf?sfvrsn=0 (This does not work)
/docs/safety-panel-access.pdf (This works)
I suspect the issue still involves my findings in the related post that I linked to above.