Forgot Password link not working
Hi,
I am doing a site in Sitefinity5. The issue is 'Forgot Your Password?' link is not working. Nothinghappens on clicking the link.
What is causing the error?
Thanks.
Dear Surya
Hi, Surya.
Yes. Make sure you have followed the steps outlined in the KB article referenced by Markus.
Let us know if the the problem persists.
All the best,
Randy Hodge
the Telerik team
I am once again going crazzy over this
- Administration - Basic - User Authentication -> Forms
- Administration - Advanced - Notifications - Profiles - Default -> set up
- Administration - Advanced - System - SMTP -> set up
- Administration - Advanced - Membership Provider - Default - Parameters -> set up
>> enable Password retrieval -> False
>> enalbe Password reste -> true
>> recovery MailAddress -> set
>> Recycled AppPool
>>> Admin - Basic - Newsletter Testmail arrives
>>> Reseting password in the backend works and displays correct yellow backcolor new password
However
The link on the login page to "forgot password" does nothing (no fiddler activity)
Updated version 6.0.4210
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Every single time I set this up I run into troubles.
What am I missing again ?
Markus
PS: If I only new which settings are used where :-)
Hello Markus,
Are you having issues with the backend login or the frontend login widget? Do you see any console errors when trying to click that link?
Regards,Dear Patrick
Backend I will open a ticket
Markus
@Telerik
Old thread: www.sitefinity.com/.../forgot-your-password-is-not-working-anymore
Fixed by deleting autogenerated file LoginConfig.config in folder App_data/Sitefinity
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Unforutnately my site has no such filte to be deleted. Any idea?
Markus
Hello Markus,
LoginConfig.config file will be generated if you navigate to Administration -> Settings -> Advanced -> Login and enable one of the setting from the attached file. This file will be located in ~\App_Data\Sitefinity\Configuration folder of your project
Regards,
Kaloyan
Telerik