Server Error 'Index was outside the bounds of the array' , w/ stack trace attached
I am currently reviewing as many of the previous forum posts about this as I can to try and identify the issue we're experiencing. I've noticed that in many cases there are unique fixes that need to take place, so I thought I'd take a moment to post our stack trace and experience to see if anyone can help me track down what has happened.
We are unable to navigate to our homepage at http://www.cc-institute.org , but the sub-pages load just fine: (example) http://www.cc-institute.org/crnfa/steps
I am also able to access the administrative area, but am unable to save any pages due to this same error message that appears in a popup (see attachment 'Error-2.jpg').
Last week we attempted to install a module, but ended up backtracking to delete it from the 'Advanced Settings' area underneath toolboxes and removed all the files that had been uploaded. The site had been working fine since removing that module until today. Perhaps there was a delayed scheduled build of sorts that is causing this now? I dont see a reference to it in the stack trace and need some help with this one.
Thank you in advance, it is much appreciated.
Here's the server error in text form:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. |
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Hi Shannon,
We managed to resolve the issue during an express remote assistance session with your colleagues. In case you stumble upon a similar issue in the future, try to recycle the application pool of the website. If the issue persists contact us.
We also recommend that you upgrade your website from Sitefinity 4.0 to the latest Sitefinity 5.1 SP1 release.
All the best,
Anton Hristov
the Telerik team