upgrade to SF 5.1 Responsive & Mobile design issue "

Hi there,

After upgrading to Sitefinity 5.1 we activated the Responsive & Mobile design module and then clicked on it under the design menu. It doesn't load we just get a JavaScript error that says the following:
"The resource cannot be found."

Where can we look to solve this problem?

Regards,
Jacques

I'm having the same trouble myself. Any luck?

Hi Lizbeth,

We did actually manage to sort it out. Looking at the Sitefinity log files we discovered that it was looking for a Media.svc or MediaQuery.svc file in the Sitefinity/Services folder.

On furher investigation we realised that during the deploy many of the files had not been deployed because they're not part of the csproj file and they weren't mentioned in the upgrade documentation that speaks of updating the csproj file to include certain references.

Once we'd copied all the additional files things seemed to have sorted themselves out. If this doesn't work for you, try looking at the log files and see if perhaps something else is being reported.

Good luck,
Jacques

Hello,

• ResponsiveDesign.zip

Try to reinstall the responsive design module first. Go to App_Data/Sitefinity/Configuration/SystemConfig.config and remove the version of ResponciveDesign.