Persistent "File or Directory not found" after liv

Hi,

I have been through the support process which is still ongoing however I thought I'd open this up to the community as I'm getting some pressure to get this working.

Our instance of Sitefinity has been through our QA process and I was in the process of migrating it to Live. The site is all setup and 95% of it works. However when trying to save anything, settings, pages, users etc. I get presented with a "404 - Fire or Directory not found". I have been through every page of documentation and Telerik themselves have looked over the server and Sitefinity instance. Still with no joy. It clearly presents itself as a permissions issue however I have created test pages outside of Sitefinity that validate the correct permission are configured. I have setup all handlers, full trust, etc etc still with no joy.

Had anyone experiences this problem before? I'm getting desperate.

Thanks

Dear Paul

Any help is appreciated...

Dear Paul

Site is identical bar the connection string in DataConfig.config.
I have used fiddler as it gives the same as above really reporting that when making a call to

Paul 

can't access those methods directly....as below. This is the same in all 3 environments.

Paul 
Edit your post here is an URL in it. And from your previous post I assume you dont want that.

When I am logged in in one of my production sites I can access for example www.myurl.com/.../

As you can see I am a try and error guy. You are logged in as Admin when you try right.

Strange that it does not work in QA and Live as well.

Markus

Yeah, it's not that it's top secret or anything it just doesn't work outside our network. :-)

Have you cross check the folders. Are QA and Live identical folder wise.

This is my last (sorry) shot in trying to help (waste your time) 

http://www.sitefinity.com/devnet/forums/sitefinity/developing-with-sitefinity/web-deploy-for-sitefinity-5-0.aspx 

Other then this I have no clue  - sorry. Well if Support does not know how should I.

Maybe Steve, Jochem or Tim will kick in. They know what they are doing :-)

Sorry have a nice weekend.

Markus

All help is much appreciated :-)
We don't use web deploy but those files aren't in our project.

Paul

Maybe we are barking up the wrong tree. SQL Server problem. 

We're using SQL Authentication. SQL User is a dbo on the sitefinity database.
I'm not aware on any other SQL permissions needed?

@Markus,
Sorry AFK weekend, and mostly I'm just as much in the dark on these quirks as the next guy :)

@Paul,
Have you checked whether the web.config files are identical? If so, then most likely the servers are the mismatch because usually the 'HTTP method not allowed' gets flashed when .svc isn't properly mapped to aspnet_isapi.dll.

You can manually try and repair the mapping by using ServiceModelReg.exe -r which should fix the WCF bindings (or use the -i to install). 

If that still doesn't solve the issue, try to re-register ASP.NET 4 on the server using aspnet_regiis -i which will try and reconfigure ASP.NET 4 on the server.

Good luck!

Jochem,

Hi,

@Paul,

I can understand you being reluctant to play with a production environment.

Firstly, when I call a service url at a local or production enviroment, I either get a 401 (not authorized) or results (when recognized as admin) as in the screenshot.

So if the 404's are not happening because of your .svc's not registered properly, it leads to believe either still some handlers aren't registered properly or url-rewriting not working properly. Where some settings are correctly applied but on a machine level on the dev environment, while they need to be set on a web.config level on the production environment.


Jochem

Hi,

Hello Paul, just encountered same issue. 

Hi Impact,

I had same problem with sitefinity version 6.1.4000, your fix worked for me. Thanks
Server: Microsoft 2008, IIS 7.0

For me It was the WCF/Http Activation mode, just go to server roles and features and make sure its installed 

HTTP Activation was it for me as well.

On windows 10

.Net Framework 4.6 Advance Services > WCF Service > HTTP Activation solved the issue of "404 file or directory not found" alert issue for Sitefinity backend.

Yes, thank you guys. I was having the same issue on Windows Server 2012. Searched high and low and came across this post. HTTP Activation was it for me too.

Aaron

I think the biggest problem is: under the IIS configuration instruction:

docs.sitefinity.com/configure-the-iis-to-host-sitefinity-projects

Turning WCF Service > HTTP Activation on is not listed under Windows Server 2012.