Errors while installing Sitefinity 5.1 Community Edition - Sitefinity - Bugs & Issues

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Posted by Community Admin on 04-Oct-2012 00:00

Hi all, I'm unable to install Sitefinity 5.1 Community Edition due to some errors. I'm running Windows 8 RTM x64.

The following is an excerpt of the log:
=== Logging stopped: 10/4/2012 22:51:20 ===
MSI (s) (D4:70) [22:51:20:237]: Note: 1: 1708
MSI (s) (D4:70) [22:51:20:260]: Note: 1: 2205 2: 3: Error
MSI (s) (D4:70) [22:51:20:286]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (D4:70) [22:51:20:310]: Note: 1: 2205 2: 3: Error
MSI (s) (D4:70) [22:51:20:337]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (D4:70) [22:51:20:360]: Product: Telerik Sitefinity 5.1 -- Installation failed.

The only thing that gets installed is the SDK. I can attach the full report if required. Thanks in advance!

Alessandro

Posted by Community Admin on 07-Oct-2012 00:00

Hello,

Thank you for contacting Sitefinity support. Are you installing it from the zip file or from the MSI? Try installing Sitefinity using the msi installer, not just the project manager, and let me know if you have any further problems.

All the best,
Patrick Dunn
the Telerik team

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Posted by Community Admin on 08-Oct-2012 00:00

Hi Patrick, I have solved by running the installer with compatibility mode set for Windows 7. Thanks again.

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