AuthenticateUser returns Unknown

Posted by Community Admin on 04-Aug-2018 18:55

AuthenticateUser returns Unknown

All Replies

Posted by Community Admin on 20-Dec-2012 00:00


I am trying to authenticate the user from a web service request and then change its password. I can get the User but when I call AuthenticateUser with the correct password, it returns UserLoggingReason.Unknown. 

UserManager userManager = UserManager.GetManager();
User user = userManager.GetUser(userName);
UserLoggingReason reason = SecurityManager.AuthenticateUser(UserManager.GetDefaultProviderName(), userName, password, false, out user);

To the best of my knowledge, the membership provider and forms authentication are set correctly and I am pointing to the correct database. Any insight would be appreciated.



Posted by Community Admin on 25-Dec-2012 00:00

Hi Matt,

Would it be possible to try switching to claims authentication and try again to test if you get the same result, please. 

Atanas Valchev
the Telerik team
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Posted by Community Admin on 27-Dec-2012 00:00

Atanas, thanks for responding. I just found out that this code works in another environment, so maybe there's a configuration problem. It looks like our other environment is set to forms authentication. I'll compare the two and see what I can find.

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