Upgrade SF 5.0 site to 5.4 Issue

Posted by Community Admin on 04-Aug-2018 20:15

Upgrade SF 5.0 site to 5.4 Issue

All Replies

Posted by Community Admin on 07-Mar-2013 00:00

I am upgrading one of our websites from 5.0 to 5.4 through successive upgrades of each released version between the two. Each upgrade completes successfully and I can fully browse the site with no problem. When I upgrade from 5.3 to 5.4 the upgrade completes successfully in the Project Manager, but when I attempt to go to Administration or to browse the site, the browser just spins away until the connection terminates. I've restarted IIS, checked permissions and even rebooted the server to no avail. Upon checking the Application event log on the server, I get the following error showing up. It appears it is killing the site's w3wp.exe process for some reason...

"Application Error" Event ID 1000

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc00000fd
Fault offset: 0x0000000000054f61
Faulting process id: 0xe6c
Faulting application start time: 0x01ce1b6dd02224d7
Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 50ed196a-8761-11e2-b0bd-000c29c73b0a

Here are also subsequent messages that appear:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: w3wp.exe
P2: 7.5.7601.17514
P3: 4ce7afa2
P4: ntdll.dll
P5: 6.1.7601.17725
P6: 4ec4aa8e
P7: c00000fd
P8: 0000000000053483
P9: 
P10: 

Anyone have any idea why this is happening just with the 5.3-5.4 upgrade?

Thanks!

Posted by Community Admin on 07-Mar-2013 00:00

Here is additional info gathered by debugging it:

"StackOverflowException was unhandled

An unhandled exception of type 'System.StackOverflowException' occurred in mscorlib.dll

Make sure you do not have an infinite loop or infinite recursion.

Not sure why 5.4 has triggered this. Everything was fine with the 5.3 upgrade earlier today... 

Posted by Community Admin on 12-Mar-2013 00:00

Hi,

I have not encountered this problem after an upgrade from 5.3 to 5.4. Do you by any chance have any content based custom modules?

Regards,
Atanas Valchev
the Telerik team
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Posted by Community Admin on 12-Mar-2013 00:00

Hi Atanas,

Yes, we do have a few custom content modules. How does that affect it? Especially when I can successfully upgrade the site through all versions up to 5.3? We aren't doing anything special or fancy, Just some simple content modules.

Posted by Community Admin on 12-Mar-2013 00:00

Hello,

Would it be possible to go through custom module code and look for this line:

public LanguageData CreateLanguageData()
        
            return this.CreateLanguageData();
        

You need to change it to:
public LanguageData CreateLanguageData()
        
            return this.Provider.CreateLanguageData();
        

I investigated a similar problem and it ended up being caused by the custom module. It was only manifested when trying to create items. That is why I was not sure if it is the same case on your end as well but is worth investigating. 

Greetings,
Atanas Valchev
the Telerik team
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Posted by Community Admin on 12-Mar-2013 00:00

We don't have any custom module code like that. We pretty much just defined custom modules using the Module Builder and are using fairly basic widget templates. There also is nothing LanguageData based.

Posted by Community Admin on 14-Mar-2013 00:00

Hello,

This was valid for custom modules built before the module builder, since you do not have such, the issue is entirely different. Would it be possible to open a support ticket and send us the generated error logs so that we can investigate the issue in detail.

Thank you in advance. 

Kind regards,
Atanas Valchev
the Telerik team
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Posted by Community Admin on 15-Mar-2013 00:00

I'm also getting this same error. We were running 5.1 before I upgraded to 5.2 following the upgrade guide. After upgrading to 5.2 I browsed the site and everything worked fine. I received this error when browsing the site after upgrading from 5.2 to 5.4, again following the upgrade guide.

Posted by Community Admin on 19-Mar-2013 00:00

Anyone have any updates on this?

Posted by Community Admin on 19-Mar-2013 00:00

Yeah, the problem is in your config files...nothing to do with languages or anything custom.  it's like the worst bug to never be acknowledged or hotfixed...happened to me on 2 sites :)

Of the top of my head I think ContentViewConfig.config

There's some bug with lazy loading thats causing an endless loop or something internally.  Search that file for the word lazy it might come up, usually on the taxonomy items.  Delete those entries and reload, should be fine.  Could also try just outright deleteing that config and seeing if it just loads.

...1000% thats your problem, but I can't remember the EXACT config file.

Steve

Posted by Community Admin on 20-Mar-2013 00:00

Hello,

 Steve is correct. This has been logged for fixing. Check your ContentViewConfig file for <config:lazy, create a backup of the file, remove the lazy config entries, save the file and try again.

Kind regards,
Atanas Valchev
the Telerik team
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Posted by Community Admin on 28-Mar-2013 00:00

This worked! Thank you.

Posted by Community Admin on 02-Apr-2013 00:00

Hi,

I am glad to hear that you managed to resolve the problem. I hope this information will be helpful for other users who are experiencing the same symptoms. 

Greetings,
Atanas Valchev
the Telerik team
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

Posted by Community Admin on 19-May-2014 00:00

Atanas,

 I realize this post is fairly old, however, I am running into the same issue. The differences between my project and the one listed above are following:

1) there are no references to <config:lazy/> in the ContentViewConfig

2) There appear to be references in the LibrariesConfig and NewsConfig, but these are for the backend pages. I've tried removing it but no effect.

3) We are getting the error upgrading the site to 6.0, not 5.4

4) The configs are actually stored in the database, not in the Filesystem.

Would any of these make sense as reasons why we would be receiving the System.StackOverFlowException error? If not are there any other configs or Sitefinity issues which would cause this error?

 

Thanks,

 Val

Posted by Community Admin on 22-May-2014 00:00

Hello Val,

It is hard to tell what else could be causing this, in order to identify the issue, would it be possible to submit a ticket with the project so we can investigate this further. After we find the cause, you can share it with the community for future reference.

Regards,
Atanas Valchev
Telerik

 
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