URLs and Document Libraries

Hi,

We have a client that is using Sitefinity 5 for their website. They are running into an issue with URLs for documents stored within document libraries. In Settings > Advanced Settings > Libraries > Documents we have changes the URL root to "Libraries" from "docs". This works fine when they upload documents to a library; the format of the URL uses "libraries".

However, when they link to that document on a page we run into an issue. It initially works fine, but for some reason the link will change to use "docs" instead of "libraries" after roughly a 24 hour period, thus breaking the link. We have restarted the site, confirmed the configurations and retested about a billion times and we're still seeing this happen. Any ideas?

Hello,

This value is saved in the Libraries config file, found in the App_Data/Sitefinity/Configurations folder. Please, verify that the new value is still present there after this happens. In addition, you can try recompiling the item urls by modifying the sample from this KB for documents:http://www.sitefinity.com/developer-network/knowledge-base/static-files-are-not-served-from-images-or-videos-folders 

Does the same problem appear locally as well or only on the server?