Can't export subscribers from email campaign - Sitefinity - Bugs & Issues

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Posted by Community Admin on 12-Jul-2013 00:00

I get the following error

07/12/2013 11:37:00
Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : The file '/Telerik.Sitefinity.ExportSubscribersHttpHandler.ashx' does not exist.
Source : System.Web
Help link :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSite : Void CheckVirtualFileExists(System.Web.VirtualPath)
HResult : -2147467259
Stack Trace : at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
at System.Web.UI.SimpleHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
at System.Web.UI.SimpleHandlerFactory.GetHandler(HttpContext context, String requestType, String virtualPath, String path)
at System.Web.HttpApplication.MaterializeHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Additional Info:

MachineName : LKP-WEB01
TimeStamp : 7/12/2013 4:37:00 PM
FullName : Telerik.Sitefinity.Utilities, Version=6.0.4210.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/46/ROOT-1-130181195556138202
ThreadIdentity : lkcs
WindowsIdentity : IIS APPPOOL\iaacu.org
Requested URL : www.iaacu.org/Telerik.Sitefinity.ExportSubscribersHttpHandler.ashx

Category: ErrorLog

Priority: 0

EventId: 90000

Severity: Error

Title:Enterprise Library Exception Handling

Machine: LKP-WEB01

App Domain: /LM/W3SVC/46/ROOT-1-130181195556138202

ProcessId: 15860

Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:18256

Extended Properties:

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