Images in library return 500 error

Posted by Community Admin on 04-Aug-2018 02:48

Images in library return 500 error

All Replies

Posted by Community Admin on 02-Feb-2014 00:00

Hi All,

I have a community edition website running version 6.1 4300.

I have an image library using the file system which creates a number of thumbnails. The images are used by a dynamic module displaying dogs waiting for adoption. Since shifting the site from pre-production to production (both on same server) the new images uploaded return a 500 error status. I've compared the images added in pre-production to production and the only thing I can see is that the newer images are published by 'User Not Found'. Being community edition there is only ever one user, so this seems odd.

e.g
Works - www.dogwatch.co.nz/.../casey_large.tmb-dw-crop.jpg
Doesn't - www.dogwatch.co.nz/.../chloe600px.tmb-dw-crop.jpg

Can anyone shed some light on this, as I have no idea what is going wrong here. Any help would be appreciated :)

Cheers

Jodie

Posted by Community Admin on 02-Feb-2014 00:00

Hi Guys,

My Apologies, this has been resolved. It seems my clients were still using the pre-production version of the site to upload the images :(

Thanks

Jodie

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