Cannot access Pages in Dashboard

Posted by Community Admin on 04-Aug-2018 18:40

Cannot access Pages in Dashboard

Sitefinity - Bugs & Issues

All Replies

Posted by Community Admin on 13-Sep-2014 00:00

I just upgraded from Sitefinity v. 7.0.5100 to 7.1.5200 and I ended up with this error message when attempting to click on the Pages link in the Dashboard:

 

You are trying to access item that no longer exists. The most probable reason is that it has been deleted by another user.

Description: An
unhandled exception occurred during the execution of the current web
request. Please review the stack trace for more information about the
error and where it originated in the code.





Exception Details: Telerik.Sitefinity.SitefinityExceptions.ItemNotFoundException:
You are trying to access item that no longer exists. The most probable
reason is that it has been deleted by another user.



Source Error:








An unhandled exception was generated during the execution of the current
web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.








Stack Trace:






[ItemNotFoundException: You are trying to access item that no longer exists. The most probable reason is that it has been deleted by another user.]
DynamicModule.ns.Wrapped_OpenAccessPageProvider_5e3220627be74a6f9b3155ec8a243d37.GetPageNode(Guid id) +240
Telerik.Sitefinity.Modules.Pages.PageManager.GetPageNode(Guid id) +49
Telerik.Sitefinity.Modules.DefinitionsHelper.CreateRecycleBinLink(ConfigElementList`1 configElementList, String contentTypeName) +144
Telerik.Sitefinity.Modules.Pages.PagesDefinitions.DefineSidebar(MasterGridViewElement pagesBackendMaster, Boolean isBackend) +4116
Telerik.Sitefinity.Modules.Pages.PagesDefinitions.DefineMasterGridView(ContentViewControlDefinitionFacade fluentContentView, ContentViewConfig config, String viewName, Boolean isForBackendPages) +263
Telerik.Sitefinity.Modules.Pages.<>c__DisplayClass4.<DefineFrontendPagesContentView>b__0() +24
System.Lazy`1.CreateValue() +415
System.Lazy`1.LazyInitValue() +152
System.Lazy`1.get_Value() +75
Telerik.Sitefinity.Configuration.ConfigElementLazyItem`1.get_Element() +75
Telerik.Sitefinity.Configuration.ConfigElementDictionary`2.<get_Elements>b__7(ConfigElementItem`1 item) +10
System.Linq.WhereSelectEnumerableIterator`2.MoveNext() +145
System.Linq.WhereEnumerableIterator`1.MoveNext() +85
System.Linq.Enumerable.FirstOrDefault(IEnumerable`1 source, Func`2 predicate) +94
Telerik.Sitefinity.Web.UI.ContentUI.Config.ContentViewControlElement.GetDefaultMasterView() +94
Telerik.Sitefinity.Web.UI.ContentUI.ContentViewControlDefinition.GetDefaultMasterView() +64
Telerik.Sitefinity.Web.UI.ContentUI.ContentView.DetermineCurrentViewName() +280
Telerik.Sitefinity.Web.UI.ContentUI.ContentView.CreateChildControls() +69
System.Web.UI.Control.EnsureChildControls() +83
System.Web.UI.Control.PreRenderRecursiveInternal() +42
System.Web.UI.Control.PreRenderRecursiveInternal() +155
System.Web.UI.Control.PreRenderRecursiveInternal() +155
System.Web.UI.Control.PreRenderRecursiveInternal() +155
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +974

I did a comparison between a brand new Sitefinity v. 7.1.5200 project and my upgraded project and they are virtually identical, however, I am still encountering this error message after the upgrade.

 Please advise since this makes this potential upgrade completely out of the question if the issue cannot be resolved.

Thanks.

Posted by Community Admin on 16-Sep-2014 00:00

Hi Samir,

 We have just faced the same issue when upgrading 6.1 to 7.1. Have you managed to find the resolution?

 Thanks

Posted by Community Admin on 17-Sep-2014 00:00

Hi Igor,

This error may occur in Sitefinity 7.1 5200 and is caused by the Recycle bin module. We have provided a fix for this issue in the first internal build (7.1.5201) as pointed out in the version notes. 

In order to fix the issue on your side I would suggest that you perform an upgrade to the latest available internal build (you can download it from your account from Products & Subscriptions -> Latest Internal Builds) in order to take advantage of this fix as well as of other fixes added since the official release of Sitefinity 7.1.5200.

Regards,
Sabrie Nedzhip
Telerik

 
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
 

Posted by Community Admin on 18-Sep-2014 00:00

Thanks Sabrie! That helped.

Posted by Community Admin on 25-Sep-2014 00:00

I just upgraded to Sitefinity v. 7.2.5300 and I am still encountering this error message.  I would think that this would be fixed by skipping the v. 7.1 upgrade and going directly to Sitefinity v. 7.2.5300 but I am still encountering this problem.

 Please advise.

 

Posted by Community Admin on 30-Sep-2014 00:00

Hi Samir,

I am sorry to hear that the issue has reproduced after upgrading to Sitefinity 7.2.

Please note that the fix for resolving the Recycle bin links has been included in the Sitefinity 7.2 version and you should not experience any issues when upgrading directly from Sitefinity 7.0 for example to Sitefinity 7.2. Can you please verify that you have followed the upgrade instructions as described in our documentation.

In addition to this, can you please provide details about the issue? When it is reproduced? In addition to this, please clear the content of ~/App_Data/Sitefinity/Logs folder, reproduce the issue and send the error log files to inspect what might be causing it.

Can you please also open the ~/App_Data/Sitefinity/Configuration/SystemConfig.config file and let me know if the version of the Recycle bin module is the version you have upgraded to (version 7.2.5300.0) in order to check if the module has been upgraded properly.

You may also go to the Sitefinity backend and navigate to Administration -> Modules and Services and make sure that the Recycle bin module is marked as active.

Regards,
Sabrie Nedzhip
Telerik

 
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
 

Posted by Community Admin on 30-Sep-2014 00:00

Yes, the Recycle Bin Module and the System.config look OK.

 Here is the log file:

----------------------------------------
Timestamp: 9/30/2014 7:22:20 PM

Message: HandlingInstanceID: 2226a6ad-0075-445e-a21a-755b5a2827ef
An exception of type 'System.IO.FileLoadException' occurred and was caught.
---------------------------------------------------------------------------
09/30/2014 15:22:20
Type : System.IO.FileLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Could not load file or assembly 'Newtonsoft.Json, Version=6.0.2.16931, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Source : Unity_ILEmit_DynamicClasses
Help link :
FileName : Newtonsoft.Json, Version=6.0.2.16931, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed
FusionLog :
Data : System.Collections.ListDictionaryInternal
TargetSite : Void Initialize(System.String, System.Collections.Specialized.NameValueCollection, System.Type)
HResult : -2146234304
Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_b3ac50040b0a4855a1fd45730ef83b26.Initialize(String providerName, NameValueCollection config, Type managerType)
   at Telerik.Sitefinity.Data.ManagerBase`1.InstantiateProvider(IDataProviderSettings providerSettings, Type providerType, ExceptionPolicyName policy, ManagerBase`1 manager)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:22:20 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-1-130565785308632802
ThreadIdentity :
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : http://127.0.0.1/TestUpgrade/
    Inner Exception
    ---------------
    Type : System.IO.FileLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
    Source :
    Help link :
    FileName : Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed
    FusionLog : WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

    Data : System.Collections.ListDictionaryInternal
    TargetSite :
    HResult : -2146234304
    Stack Trace : The stack trace is unavailable.


Category: ErrorLog

Priority: 0

EventId: 9010

Severity: Warning

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-1-130565785308632802

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:8760

Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 9/30/2014 7:22:20 PM

Message: HandlingInstanceID: 783eb5f6-1cf7-466f-93f6-266cc6ace775
An exception of type 'System.IO.FileLoadException' occurred and was caught.
---------------------------------------------------------------------------
09/30/2014 15:22:20
Type : System.IO.FileLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Could not load file or assembly 'Newtonsoft.Json, Version=6.0.2.16931, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
Source : Unity_ILEmit_DynamicClasses
Help link :
FileName : Newtonsoft.Json, Version=6.0.2.16931, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed
FusionLog :
Data : System.Collections.ListDictionaryInternal
TargetSite : Void Initialize(System.String, System.Collections.Specialized.NameValueCollection, System.Type)
HResult : -2146234304
Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_b3ac50040b0a4855a1fd45730ef83b26.Initialize(String providerName, NameValueCollection config, Type managerType)
   at Telerik.Sitefinity.Data.ManagerBase`1.InstantiateProvider(IDataProviderSettings providerSettings, Type providerType, ExceptionPolicyName policy, ManagerBase`1 manager)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:22:20 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-1-130565785308632802
ThreadIdentity :
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : http://127.0.0.1/TestUpgrade/
    Inner Exception
    ---------------
    Type : System.IO.FileLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
    Source :
    Help link :
    FileName : Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed
    FusionLog : WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

    Data : System.Collections.ListDictionaryInternal
    TargetSite :
    HResult : -2146234304
    Stack Trace : The stack trace is unavailable.


Category: ErrorLog

Priority: 0

EventId: 90030

Severity: Error

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-1-130565785308632802

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:8760

Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 9/30/2014 7:25:52 PM

Message: HandlingInstanceID: 5a1a3ce8-48e4-4971-aaf4-e00eb83a9dd6
An exception of type 'Telerik.Sitefinity.SitefinityExceptions.ItemNotFoundException' occurred and was caught.
-------------------------------------------------------------------------------------------------------------
09/30/2014 15:25:52
Type : Telerik.Sitefinity.SitefinityExceptions.ItemNotFoundException, Telerik.Sitefinity, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
Message : You are trying to access item that no longer exists. The most probable reason is that it has been deleted by another user.
Source : Unity_ILEmit_DynamicClasses
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Telerik.Sitefinity.Pages.Model.PageNode GetPageNode(System.Guid)
HResult : -2146233088
Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessPageProvider_510440e7a18a4fcf909ee2921c3ef3cc.GetPageNode(Guid id)
   at Telerik.Sitefinity.Modules.Pages.PageManager.GetPageNode(Guid id)
   at Telerik.Sitefinity.Fluent.Modules.ModuleNodeFacade`1.PlaceUnder(Guid parentNodeId)
   at Telerik.Sitefinity.DataIntelligenceConnector.DataIntelligenceConnectorModule.InstallPages(SiteInitializer initializer)
   at Telerik.Sitefinity.DataIntelligenceConnector.DataIntelligenceConnectorModule.Install(SiteInitializer initializer)
   at Telerik.Sitefinity.Services.SystemManager.InitializeModule(ModuleSettings settings, InstallContext installContext, Nullable`1 start, Boolean skipModuleRegistration)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:25:52 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-2-130565787150115354
ThreadIdentity :
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : http://127.0.0.1/TestUpgrade/


Category: ErrorLog

Priority: 0

EventId: 9010

Severity: Warning

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-2-130565787150115354

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:8760

Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 9/30/2014 7:40:13 PM

Message: HandlingInstanceID: d518ecaa-b3df-474e-9585-8e6d649cc4af
An exception of type 'System.Web.HttpException' occurred and was caught.
------------------------------------------------------------------------
09/30/2014 15:40:13
Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : This is an invalid webresource request.
Source : System.Web
Help link :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSite : Void System.Web.IHttpHandler.ProcessRequest(System.Web.HttpContext)
HResult : -2147467259
Stack Trace :    at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:40:13 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586
ThreadIdentity : TestUpgrade
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : localhost/.../WebResource.axd


Category: ErrorLog

Priority: 0

EventId: 90000

Severity: Error

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:7332

Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 9/30/2014 7:40:14 PM

Message: HandlingInstanceID: 14cd79ae-7c0f-4844-886d-a7e17c4d8ab2
An exception of type 'System.Web.HttpException' occurred and was caught.
------------------------------------------------------------------------
09/30/2014 15:40:14
Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : This is an invalid webresource request.
Source : System.Web
Help link :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSite : Void System.Web.IHttpHandler.ProcessRequest(System.Web.HttpContext)
HResult : -2147467259
Stack Trace :    at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:40:14 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586
ThreadIdentity : TestUpgrade
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : localhost/.../WebResource.axd


Category: ErrorLog

Priority: 0

EventId: 90000

Severity: Error

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:9104

Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 9/30/2014 7:41:38 PM

Message: HandlingInstanceID: df015d4f-20ee-4fd4-89c4-751d5eb1c672
An exception of type 'System.Web.HttpException' occurred and was caught.
------------------------------------------------------------------------
09/30/2014 15:41:38
Type : System.Web.HttpException, System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Message : This is an invalid webresource request.
Source : System.Web
Help link :
WebEventCode : 0
ErrorCode : -2147467259
Data : System.Collections.ListDictionaryInternal
TargetSite : Void System.Web.IHttpHandler.ProcessRequest(System.Web.HttpContext)
HResult : -2147467259
Stack Trace :    at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Additional Info:

MachineName : VS2012ULT
TimeStamp : 9/30/2014 7:41:38 PM
FullName : Telerik.Sitefinity.Utilities, Version=7.2.5300.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586
ThreadIdentity : TestUpgrade
WindowsIdentity : IIS APPPOOL\.NET v4.5
Requested URL : localhost/.../WebResource.axd


Category: ErrorLog

Priority: 0

EventId: 90000

Severity: Error

Title:Enterprise Library Exception Handling

Machine: VS2012ULT

App Domain: /LM/W3SVC/1/ROOT/TestUpgrade-4-130565793709111586

ProcessId: 8112

Process Name: c:\windows\system32\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:8864

Extended Properties:
----------------------------------------

Posted by Community Admin on 03-Oct-2014 00:00

Hi Samir,

According to the error messages you have provided, it seems that Sitefinity is not able to load Newtonsoft.Json assembly version 6.0.2.16931. Can you please open the bin folder of your project and make sure that the version of the Newtonsoft.Json.dll file is 6.0.2.16931. If this is the version of the assembly file, you can add a binding redirect to your web.config file in order to resolve the issue. You may refer to the following article for more details on this.

If the above information does not help and you continue experiencing issues, I would suggest that you open a support thread where you can provide more information about the exact issue you are experiencing and when exactly it is reproduced in order to be able to inspect it in more details. Thank you for your kind understanding.

Regards,
Sabrie Nedzhip
Telerik

 
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
 

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