email campaign: Parsing could not be completed in time. Chec

Posted by Community Admin on 04-Aug-2018 15:28

email campaign: Parsing could not be completed in time. Check for invalid CSS.

All Replies

Posted by Community Admin on 26-Jan-2015 00:00

After an upgrade from 6.3 to 7.3 I get an error while creating a new issue for an existing campaign. 

Parsing could not be completed in time. Check for invalid CSS. 

I tried creating a new campaign but this results in the same error. I tried deactivating and reactivating the Email Campaign module but keep getting this error.

The error log reports the following:

Timestamp: 26-1-2015 14:34:40
Message: HandlingInstanceID: c1dd0d06-1bbc-4f46-b87b-bdea3b1236d2
An exception of type 'System.TimeoutException' occurred and was caught.
01/26/2015 15:34:40
Type : System.TimeoutException, mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Parsing could not be completed in time. Check for invalid CSS.
Source : Telerik.Sitefinity.Utilities
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
HResult : -2146233083
Stack Trace :    bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
   bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.<Parse>d__2.MoveNext()
   bij System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
   bij Telerik.Sitefinity.Utilities.CssParsing.CssParser.Parse(IList`1 cssResources)
   bij Telerik.Sitefinity.Utilities.CssParsing.CssMerger.MergeCssInternal(IList`1 cssResources, String htmlMarkup, Uri rootUrl)
   bij Telerik.Sitefinity.Modules.Newsletters.Composition.HtmlProcessor.ProcessHtml(String html, Uri rootUrl)
   bij Telerik.Sitefinity.Modules.Newsletters.Composition.RawMessageSource.GenerateSource(Boolean isPreview)
   bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(MessageBody source, MessageBodyViewModel target)
   bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(Campaign source, CampaignViewModel target, NewslettersManager manager)
   bij Telerik.Sitefinity.Modules.Newsletters.Services.CampaignService.GetCampaignInternal(String campaignId, String provider)
   bij SyncInvokeGetCampaign(Object , Object[] , Object[] )
   bij System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   bij System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
   bij System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Additional Info:
TimeStamp : 26-1-2015 14:34:40
FullName : Telerik.Sitefinity.Utilities, Version=7.3.5610.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
ThreadIdentity :
WindowsIdentity : RSS\xxxxx
    Inner Exception
    Type : System.TimeoutException, mscorlib, Version=, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Er is een time-out opgetreden voor de bewerking.
    Source : Telerik.Sitefinity.Utilities
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
    HResult : -2146233083
    Stack Trace :    bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
Category: ErrorLog
Priority: 0
EventId: 90000
Severity: Error
Title:Enterprise Library Exception Handling
App Domain: /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
ProcessId: 101800
Process Name: c:\windows\system32\inetsrv\w3wp.exe
Thread Name:
Win32 ThreadId:46188
Extended Properties:

Posted by Community Admin on 28-Jan-2015 00:00

Okay, it seems this is not a known issue. Next question; where can I find the campaign issues content in the database? Which table?

Posted by Community Admin on 28-Jan-2015 00:00

I also have this issue, its the responsive CSS you have, i found any CSS in the header broke it and made this error occur. I also asked for a resoloution....

Posted by Community Admin on 19-Feb-2015 00:00

I've found the problem with the help of support. The cause where media queries in the css. These css files where loaded because the web.config had a theme set.

This thread is closed