email campaign: Parsing could not be completed in time. Check for invalid CSS.
After an upgrade from 6.3 to 7.3 I get an error while creating a new issue for an existing campaign.
Parsing could not be completed in time. Check for invalid CSS.
I tried creating a new campaign but this results in the same error. I tried deactivating and reactivating the Email Campaign module but keep getting this error.
The error log reports the following:
Timestamp: 26-1-2015 14:34:40
Message: HandlingInstanceID: c1dd0d06-1bbc-4f46-b87b-bdea3b1236d2
An exception of type 'System.TimeoutException' occurred and was caught.
-----------------------------------------------------------------------
01/26/2015 15:34:40
Type : System.TimeoutException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Parsing could not be completed in time. Check for invalid CSS.
Source : Telerik.Sitefinity.Utilities
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
HResult : -2146233083
Stack Trace : bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.<
Parse
>d__2.MoveNext()
bij System.Collections.Generic.List`1.InsertRange(Int32 index, IEnumerable`1 collection)
bij Telerik.Sitefinity.Utilities.CssParsing.CssParser.Parse(IList`1 cssResources)
bij Telerik.Sitefinity.Utilities.CssParsing.CssMerger.MergeCssInternal(IList`1 cssResources, String htmlMarkup, Uri rootUrl)
bij Telerik.Sitefinity.Modules.Newsletters.Composition.HtmlProcessor.ProcessHtml(String html, Uri rootUrl)
bij Telerik.Sitefinity.Modules.Newsletters.Composition.RawMessageSource.GenerateSource(Boolean isPreview)
bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(MessageBody source, MessageBodyViewModel target)
bij Telerik.Sitefinity.Modules.Newsletters.Data.Synchronizer.Synchronize(Campaign source, CampaignViewModel target, NewslettersManager manager)
bij Telerik.Sitefinity.Modules.Newsletters.Services.CampaignService.GetCampaignInternal(String campaignId, String provider)
bij SyncInvokeGetCampaign(Object , Object[] , Object[] )
bij System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
bij System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
bij System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
bij System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Additional Info:
MachineName : DELLWERKSTATION
TimeStamp : 26-1-2015 14:34:40
FullName : Telerik.Sitefinity.Utilities, Version=7.3.5610.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
ThreadIdentity :
WindowsIdentity : RSS\xxxxx
Requested URL : http://localhost/VershuysWeb/Sitefinity/Services/Newsletters/Campaign.svc/f69db6c1-f9ac-66b6-8c84-ff000078c603/?provider=
Inner Exception
---------------
Type : System.TimeoutException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Er is een time-out opgetreden voor de bewerking.
Source : Telerik.Sitefinity.Utilities
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : Boolean MoveToNextChunk(System.Collections.IEnumerator)
HResult : -2146233083
Stack Trace : bij Telerik.Sitefinity.Utilities.CssParsing.Raw.CssRawParser.MoveToNextChunk(IEnumerator enumerator)
Category: ErrorLog
Priority: 0
EventId: 90000
Severity: Error
Title:Enterprise Library Exception Handling
Machine: DELLWERKSTATION
App Domain: /LM/W3SVC/1/ROOT/VershuysWeb-1-130667564423498134
ProcessId: 101800
Process Name: c:\windows\system32\inetsrv\w3wp.exe
Thread Name:
Win32 ThreadId:46188
Extended Properties:
Okay, it seems this is not a known issue. Next question; where can I find the campaign issues content in the database? Which table?
I also have this issue, its the responsive CSS you have, i found any CSS in the header broke it and made this error occur. I also asked for a resoloution....
I've found the problem with the help of support. The cause where media queries in the css. These css files where loaded because the web.config had a theme set.