Non-administrator backend users cannot access the backend af

Posted by Community Admin on 04-Aug-2018 15:18

Non-administrator backend users cannot access the backend after upgrade to Sitefinity 8

All Replies

Posted by Community Admin on 05-May-2015 00:00

Hi guys,

 Since we updated to Sitefinity V8, it appears that our non-admin backend users can't login to the backend.

 Can anyone provide any clarity on this kb article? There's really no instruction. Any help would be greatly appreciated.

Posted by Community Admin on 08-May-2015 00:00


We provided response in the support ticket you have opened. I am pasting it below so it cam be useful for our community:

The error is being caused by one of the scripts that get executed during the upgrade to Sitefinity 8, in which the scripts fail to be executed properly. In order to fix this problem you will need to view the WebForm that is attached to the article in your Sitefinity project after being logged in as an administrator.

The web form can be placed anywhere inside the project folder (root, another folder, etc.), the important part is to navigate to the page once logged in. For example, if the form was placed on the root, you would navigate to in order to execute the fix.

Stefani Tacheva

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Posted by Community Admin on 12-Dec-2016 00:00

I'm experiencing this problem as well, but you did not attach the FixUpgrade.aspx to this post.

This thread is closed