SF7->SF8: forms e-mail notification does not work any mor

Posted by Community Admin on 04-Aug-2018 16:01

SF7->SF8: forms e-mail notification does not work any more

All Replies

Posted by Community Admin on 15-May-2015 00:00

Hello,

after the migration from SF 7.3 to SF 8 we have just noticed, that the forms do not send e-mail notifications any more. There is nothing in the log files, as of SF as of the SMTP server. The SMTP configuration is trivial - localhost:25, no authentication, no SSL/TLS. According to the SMTP server log files, nothing even tries to connect the SMPT server. No errors / warnings / infos in the SF log files.

Have you any idea, what can it be? Our version of SF is 8.0.57.

P.S. It is interesting, that the version 7.3 is displayed in the back-ends left bottom corner.  Administration -> Version & Licensing shows 8.0.5701.0.

Best regards

Yaroslav

Posted by Community Admin on 20-May-2015 00:00

Hi Yaroslav,

Would you please check also the Notification settings as described in that article:
http://docs.sitefinity.com/setup-email-notifications-for-form-responses

Regarding the version on the bottom left corner - this is a Label message that you can easily change by going to:
Administration > Labels & Messages and search for "Sitefinity 7". Than click on that label, change it to "Sitefinity 8.0", Save the changes and restart the application if needed.

I hope the information helps.

Regards,
Svetoslav Manchev
Telerik

 
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Sitefinity CMS Ideas&Feedback Portal and vote to affect the priority of the items
 

Posted by Community Admin on 21-May-2015 00:00

Thank you, Svetoslav!

The checkbox Administration » Settings » Advanced , Forms » Notifications: Enabbled
was not checked. Checking it solved the problem. I wonder, if this setting is new for SF8.

The tip with Administration > Labels & Messages has also worked! Thank you!!

Best regards
Yaroslav

This thread is closed