Form notifications will not send

Posted by Community Admin on 04-Aug-2018 14:57

Form notifications will not send

All Replies

Posted by Community Admin on 19-Oct-2015 00:00

I created a form with form builder and set a couple emails for the notification to be sent to, but nothing arrives.

 The smtp settings seem to be proper, and an email arrives when requesting a test email under Basic Settings > Email Campaigns > Test SMTP Settings. 

Posted by Community Admin on 19-Oct-2015 00:00

Hi Lucas,

I'm not sure if you followed the docs, but if you follow this specific topic it should work.

Most probably you forgot that little checkbox to ENABLE the notifications.

http://docs.sitefinity.com/setup-email-notifications-for-form-responses

Best regards,
Daniel

 

 

 

 

Posted by Community Admin on 19-Oct-2015 00:00

Hi Daniel, thanks for your suggestions.

Everything is enabled, subscribed, from email is entered, smtp settings verified, etc... I tried sending it to a couple different emails, and still no notification is arriving.

 

 Edit: I got it fixed, had to increase the timeout settings

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