Staging and Sync not showing up after activating - Sitefinity - Bugs & Issues

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Posted by Community Admin on 24-Mar-2016 00:00

I have a license which should have access to Staging\Sync, we have a dev and live instance and in both cases when we enable the module (no errors btw), it doesn't appear in the backend menu, and visiting the URL directly generates a 404...

System.Config shows it as activated, no errors...

Thoughts?

Posted by Community Admin on 28-Mar-2016 00:00

Hello,

Execute the following query on the database and check whether both the page node and page data of the Synchronization page are present.

SELECT * FROM sf_page_node

WHERE url_name_ = 'Synchronization' and node_type = 0

SELECT * FROM sf_page_data

WHERE page_node_id = (SELECT TOP 1 id FROM sf_page_node WHERE url_name_ = 'Synchronization' and node_type = 0)

If either one is missing (presumably the page data is missing) use the API to delete the page and then reinstall the SiteSync module.

Regards,
Velizar Bishurov
Telerik

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