Negative Sync totals and missing error information in 7.3

Posted by Community Admin on 04-Aug-2018 21:08

Negative Sync totals and missing error information in 7.3

All Replies

Posted by Community Admin on 03-Nov-2016 00:00

For the past few months we have been having consistent errors in Site Sync.

All scheduled syncs are showing -1 (minus one) successful items and 2 failed items.

The details view shows no information about the failed items. This is true for all syncs. 

How should I go about troubleshooting this?

It all started with one sync a few months ago but since there are no details about the failed items I don't know where to begin.

Thanks.

The target machine error log shows two relevant entries:

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Timestamp: 11/2/2016 12:00:21 PM
 
Message: HandlingInstanceID: 58292669-c3f2-44c7-94dd-46e1cc86fced
An exception of type 'Telerik.OpenAccess.Exceptions.DuplicateKeyException' occurred and was caught.
---------------------------------------------------------------------------------------------------
11/02/2016 22:00:21
Type : Telerik.OpenAccess.Exceptions.DuplicateKeyException, Telerik.OpenAccess, Version=2015.2.624.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342
Message : Instance of 'Telerik.Sitefinity.Metadata.Model.MetaField' with identity '839415590-ff030021-fd43-600d-bd25-124a87fce11b' already exists in the cache of the object scope.
Source : Unity_ILEmit_DynamicClasses
Help link :
InnerExceptions :
FailedObject : NewObjectOID@c4b6d1d8 class="MetaField" id=1 realOID=839415590-ff030021-fd43-600d-bd25-124a87fce11b
BackendError :
Reason : DuplicateKey
CanRetry : False
Data : System.Collections.ListDictionaryInternal
TargetSite : Telerik.Sitefinity.Metadata.Model.MetaField CreateMetafield(System.String, System.Guid)
HResult : -2146233088
Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_141524a52d2e4790beea73cd9b0011e4.CreateMetafield(String fieldName, Guid id)
   at Telerik.Sitefinity.Data.Metadata.MetadataManager.CreateMetafield(String fieldName, Guid id)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.CreateMetaField(MetaType metaType, DynamicModuleField moduleField)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.UpdateDataStructure(DynamicModule module, DynamicModuleType moduleType)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.ModuleInstaller.UpdateModuleType(DynamicModule module, DynamicModuleType moduleType, String moduleTypeDisplayName, Guid originalParentTypeId, Boolean updateConfigs, Guid rootPageId, Int32 rootTypesCount)
 
Additional Info:
 
MachineName : REDACTED
TimeStamp : 11/2/2016 12:00:21 PM
FullName : Telerik.Sitefinity.Utilities, Version=8.1.5810.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
ThreadIdentity : cmssync
WindowsIdentity : IIS APPPOOL\CMS
 
 
Category: ErrorLog
 
Priority: 0
 
EventId: 90060
 
Severity: Error
 
Title:Enterprise Library Exception Handling
 
Machine: REDACTED
 
App Domain: /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
 
ProcessId: 5068
 
Process Name: c:\windows\system32\inetsrv\w3wp.exe
 
Thread Name:
 
Win32 ThreadId:6580
 
Extended Properties:
----------------------------------------
----------------------------------------
Timestamp: 11/2/2016 12:00:21 PM
 
Message: HandlingInstanceID: 85b79c5a-c6ac-47e1-8e3a-424c2b843b6a
An exception of type 'Telerik.OpenAccess.Exceptions.DuplicateKeyException' occurred and was caught.
---------------------------------------------------------------------------------------------------
11/02/2016 22:00:21
Type : Telerik.OpenAccess.Exceptions.DuplicateKeyException, Telerik.OpenAccess, Version=2015.2.624.1, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342
Message : Instance of 'Telerik.Sitefinity.Metadata.Model.MetaField' with identity '839415590-ff030021-fd43-600d-bd25-124a87fce11b' already exists in the cache of the object scope.
Source : Unity_ILEmit_DynamicClasses
Help link :
InnerExceptions :
FailedObject : NewObjectOID@c4b6d1d8 class="MetaField" id=1 realOID=839415590-ff030021-fd43-600d-bd25-124a87fce11b
BackendError :
Reason : DuplicateKey
CanRetry : False
Data : System.Collections.ListDictionaryInternal
TargetSite : Telerik.Sitefinity.Metadata.Model.MetaField CreateMetafield(System.String, System.Guid)
HResult : -2146233088
Stack Trace :    at DynamicModule.ns.Wrapped_OpenAccessMetaDataProvider_141524a52d2e4790beea73cd9b0011e4.CreateMetafield(String fieldName, Guid id)
   at Telerik.Sitefinity.Data.Metadata.MetadataManager.CreateMetafield(String fieldName, Guid id)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.CreateMetaField(MetaType metaType, DynamicModuleField moduleField)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.DataStructureInstaller.UpdateDataStructure(DynamicModule module, DynamicModuleType moduleType)
   at Telerik.Sitefinity.DynamicModules.Builder.Install.ModuleInstaller.UpdateModuleType(DynamicModule module, DynamicModuleType moduleType, String moduleTypeDisplayName, Guid originalParentTypeId, Boolean updateConfigs, Guid rootPageId, Int32 rootTypesCount)
   at Telerik.Sitefinity.DynamicModules.Builder.ExportImport.ModuleImporter.UpdateDynamicModule(ModuleBuilderManager moduleBuilderManager, DynamicModule deserializedModule, DynamicModule persistedDynamicModule, Boolean hasConfigs, List`1& updatedTypes, List`1& deletedTypeNames)
   at Telerik.Sitefinity.DynamicModules.Builder.ExportImport.ModuleImporter.ImportModule(Stream deserializedModuleMemoryStream, Guid updateModuleId, Boolean activateModule)
 
Additional Info:
 
MachineName : REDACTED
TimeStamp : 11/2/2016 12:00:21 PM
FullName : Telerik.Sitefinity.Utilities, Version=8.1.5810.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
ThreadIdentity : cmssync
WindowsIdentity : IIS APPPOOL\CMS
 
 
Category: ErrorLog
 
Priority: 0
 
EventId: 90060
 
Severity: Error
 
Title:Enterprise Library Exception Handling
 
Machine: REDACTED
 
App Domain: /LM/W3SVC/2/ROOT/Catalogue-1-131224889954063838
 
ProcessId: 5068
 
Process Name: c:\windows\system32\inetsrv\w3wp.exe
 
Thread Name:
 
Win32 ThreadId:6580
 
Extended Properties:
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