Cannot Open and view PageTemplate

Posted by Community Admin on 22-Mar-2013 00:00

Could anyone please help me to solve this issue? I cannot go and open PageTemplates.

Error message: No row for Telerik.Sitefinity.Pages.Model.PageData('sf_page_data')
GenerikOID@52ea5498 PageData
Content_id=7b50a781-dc7b-434d-8d7e-5f370fbee5c5 NOTRES

Sitefinity version is 5.3

Posted by Community Admin on 27-Mar-2013 00:00

I looked at backend page(http://..../Sitefinity/Design/PageTemplate/Action/Edit) and a message is shown as below:
"An item with the same key has already been added. "

Please help me, Sitefinity team~!

Posted by Community Admin on 27-Mar-2013 00:00

Hi,

Would it be possible to go to Data section of the Administration -> Settings -> Advanced menu. And set "Enable Data Caching" to false. After that restart the application and try again, please.

Kind regards,
Atanas Valchev
the Telerik team

Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

Posted by Community Admin on 27-Mar-2013 00:00

Thank you for the response. I already set "Enable DataCaching" to False and restarted app, but error message still shows. I have two templates and the massage shows twice.

Posted by Community Admin on 27-Mar-2013 00:00

Hello,

Would it be possible to open a support ticket and in it, include a copy of the project files and backup of the database, please? We will investigate the problem locally.

Thank you in advance.

All the best,
Atanas Valchev
the Telerik team

Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

Posted by Community Admin on 27-Mar-2013 00:00

How can I send db and project files? db size is 1G and vs project size is 300mb

Posted by Community Admin on 28-Mar-2013 00:00

Hello,

When you open a support ticket, we will provide a secure FTP for you to upload the files.

All the best,
Atanas Valchev
the Telerik team

Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

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