Sitefinity Analytic Error

Posted by Community Admin on 04-Aug-2018 09:29

Sitefinity Analytic Error

All Replies

Posted by Community Admin on 23-May-2013 00:00
Hi,
During configuration of Analytic on one of my server I was facing issue after save settings.
What I did I created same server environment locally then it was successfully integrated analytic account with any account(whether super user or normal user).
Now I copied 4 new files for analytic configuration on server but still I am not getting any success.

Can any one please guide me to come out this situation ?

Thanks,
Shatrughna Kumar
Posted by Community Admin on 24-May-2013 00:00
Hi Shatrughna,

 Can you tell me which errors you were receiving while trying to configure the analytics on your server and which files from local did you copy to your server after successfully configuring it there?

Regards,
Patrick Dunn
Telerik
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Posted by Community Admin on 27-May-2013 00:00
@Shatrughna

What version of Sitefinity are you using?

Markus
Posted by Community Admin on 28-May-2013 00:00
Hi,

 @Markus

The issue was submitted under 6.0 and the problems aren't typically indicative of a pre 5.1sp2 project based on what Shatrughna said.

Just in case though if you're using 5.1 Sp1 and below apply this hotfix:

http://www.sitefinity.com/developer-network/knowledge-base/the-analytics-module-throws-an-exception-when-loading-the-modules-dashboard

Regards,
Patrick Dunn
Telerik
Do you want to have your say in the Sitefinity development roadmap? Do you want to know when a feature you requested is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
Posted by Community Admin on 29-May-2013 00:00
@marktold
I am using sitefinity version 5.3900.
Posted by Community Admin on 31-May-2013 00:00
Hi,

Test a copy of the website on another environment without firewalls/rewrites, if you can configure it ok there, it means that there is a problem during the communication with google api servers or during the getting of the required information from google services. 

Regards,
Atanas Valchev
Telerik
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