Bug Google Analytics
Hi
I'm getting the following error in the IIS eventlog, when I trie to do anyting in the Analytics section. I can register my account, but after that I'm getting these errors:
/Keivan
Application: w3wp.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.FormatException Stack: at System.Number.ParseDouble(System.String, System.Globalization.NumberStyles, System.Globalization.NumberFormatInfo) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapMetrics(System.Collections.Generic.IEnumerable`1<System.Xml.Linq.XElement>) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapXmlToAnalyticsItem(System.Collections.Generic.IEnumerable`1<System.Xml.Linq.XElement>, System.Collections.Generic.IEnumerable`1<System.Xml.Linq.XElement>) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.XmlParser.GetAnalyticsItemsFromRequesterResults(System.Xml.Linq.XDocument) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DataRequestSynchronizer.MapGoogleDataToDTO[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.IAsyncResult) at System.Runtime.Remoting.Messaging.AsyncResult.SyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage) at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessageSink) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback() An unhandled exception occurred and the process was terminated. Application ID: /LM/W3SVC/20/ROOT Process ID: 5028 Exception: System.FormatException Message: Input string was not in a correct format. StackTrace: at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapMetrics(IEnumerable`1 metricEntries) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapXmlToAnalyticsItem(IEnumerable`1 dimensions, IEnumerable`1 metrics) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.XmlParser.GetAnalyticsItemsFromRequesterResults(XDocument document) at Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DataRequestSynchronizer.MapGoogleDataToDTO[TDTOType](IAsyncResult ar) at System.Runtime.Remoting.Messaging.AsyncResult.SyncProcessMessage(IMessage msg) at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback() Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bd0eb Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0 Exception code: 0xe0434352 Fault offset: 0x000000000000aa7d Faulting process id: 0x13a4 Faulting application start time: 0x01cb6faf071e846a Faulting application path: c:\windows\system32\inetsrv\w3wp.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 50b44ae4-dba2-11df-a397-00155d00091c
Hello Keivan Kechmiri,
This is a bug in our Analytics application, which we cannot reproduce. It could be an issue with your current server culture since the parsing of the DataTime is not valid. Can you tell me Culture that you are using in order to reproduce the problem? You can try to setup your culture to en-us and see whether you still experience the issue.
Thank you for reporting that, and we look forward to resolving it as soon as possible. If you have any other questions, please let me know.
Regards,
Hristo Borisov
the Telerik team
Hi
I'm running sv-SE.
I tried to change both the Culture on the Client and also on the server side in web.config, still the same problem, any tip how to test to change the Culture?
/Keivan
Hi Keivan Kechmiri,
First of all excuse us for the late response.
We have managed to identify the issue, and it must be resolved with our next release that is just around the corner. Thank you for reporting it, and we look forward to hearing from you again.
If you have any other questions or feedback about our new version, please let me know!
Best wishes,
Hristo Borisov
the Telerik team