Analytics Error - Sitefinity - General Discussions

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Posted by Community Admin on 19-Nov-2010 00:00

Can't get Analytics to work, following error:

An exception occurred during the operation, making the result invalid. Check InnerException for exception details.

   vid System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
   vid Telerik.Sitefinity.Analytics.UI.Infrastructure.DashboardService.RetrieveAnalyticsDataCompletedEventArgs.get_Result()
   vid Telerik.Sitefinity.Analytics.UI.Infrastructure.Services.WcfAnalyticsDataService.RetrieveAnalyticsDataCompleted(Object sender, RetrieveAnalyticsDataCompletedEventArgs e)
   vid Telerik.Sitefinity.Analytics.UI.Infrastructure.DashboardService.DashboardDataClient.OnRetrieveAnalyticsDataCompleted(Object state)

/Keivan

Posted by Community Admin on 19-Nov-2010 00:00

Hello Keivan Kechmiri,

Can you tell me the steps to reproduce the problem? Does it happen in a clean Sitefinity project that you create using the project manager?

We have a known issue for the Analytics in the samples Sitefinity application that we ship with the installation in which you won't be able to run the Analytics because the Telerik.Sitefinity.Analytics.xap file is outdated. If you create a new project using the Project Manager, and get the Telerik.Sitefinity.Analytics.xap file from the ClientBin folder and replace it with the one in the Samples project you should be fine.

In case this doesn't resolve your problem, please elaborate a little bit more so that we can handle the issue better.

All the best,
Hristo Borisov
the Telerik team

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Posted by Community Admin on 19-Nov-2010 00:00

Hi

I've checked the xap files and they are the new ones.

As far as I can remember this was the same problem I've already reported in this forum before, and I was told that this was fixed in the RC. Runing in Locale SV-sv, I think that this was the problem before.

After the errors below I get a Error Reporting a AppCrash.

/Keivan

Getting the following errors on the server side:

A Webhost unhandled exception occurred.

Sender Information: System.AppDomain/65066874

Exception: System.FormatException: Input string was not in a correct format.

at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)

at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapMetrics(IEnumerable`1 metricEntries)

at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.GoogleAnalyticsEntryMapper.MapXmlToAnalyticsItem(IEnumerable`1 dimensions, IEnumerable`1 metrics)

at Telerik.Sitefinity.Analytics.Server.Infrastructure.Mappers.XmlParser.GetAnalyticsItemsFromRequesterResults(XDocument document)

at Telerik.Sitefinity.Analytics.Server.Infrastructure.Services.DataRequestSynchronizer.MapGoogleDataToDTO[TDTOType](IAsyncResult ar)

at System.Runtime.Remoting.Messaging.AsyncResult.SyncProcessMessage(IMessage msg)

at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

at System.Threading.ExecutionContext.runTryCode(Object userData)

at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

at System.Threading.ThreadPoolWorkQueue.Dispatch()

at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Process Name: w3wp

Process ID: 3712

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/20/ROOT

Process ID: 3712

Exception: System.FormatException

Message: Input string was not in a correct format.

StackTrace: at System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)