Library, Images, Video & Documents missing

Hi

My Images, Video & Documents are gone from the Backend menu after upgrade to RC and after adding another language (Swedish) and change to new Default language (Swedish). They are still in the system but not in the menu. I can't find them if I go into the Backend Admin.

How can Iget them back?

/Keivan

I haven't deleted these from Backend Pages in Admin.

I've Tried to add these back manually, duplicating another page like News and changing ControlDefinitionName & ModuleName, but I get the following error:

Any solution?

/Keivan

Object reference not set to an instance of an object.

[NullReferenceException: Object reference not set to an instance of an object.]
   Telerik.Sitefinity.Web.RouteHelper.<ResolveUrl>b__0(String type, String value, String options) +292
   System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat) +301
   System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator) +67
   Telerik.Sitefinity.Web.RouteHelper.ResolveUrl(String url, UrlResolveOptions urlOptions) +333
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.Master.MasterGridView.SetLinks(IList`1 links, ItemsListBase itemsList) +525
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.Master.MasterGridView.InitializeControls(GenericContainer container, IContentViewDefinition definition) +2218
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.ViewBase.CreateChildControls() +88
   System.Web.UI.Control.EnsureChildControls() +181
   System.Web.UI.WebControls.CompositeControl.get_Controls() +23
   Telerik.Sitefinity.Web.UI.ContentUI.ContentView.LoadView(String viewName) +538
   System.Web.UI.Control.EnsureChildControls() +181
   System.Web.UI.Control.PreRenderRecursiveInternal() +59
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4184

Hi Keivan Kechmiri,

Thank you for using our services.

I have tried reproducing your issue by following the bellow steps:

1) Create a website using Sitefinity 4.0 Beta 2 (build 676)
2) Fill it up with some content and images
3) Upgrade the website using the Upgrade button in Project Manager to Sitefinity 4.0 RC (build 910)
4) Go to the back-end and add a new language for localization (Swedish) and set it as default.
5) Add Swedish as default back-end language.

There are no changes to the back-end pages and they all appear correct. Am I missing a step?

All the best,
Radoslav Georgiev
the Telerik team

Hi

I can't really say what's happende I only really know that the pages are gone from the Backend Pages, and I haven't been in that section util I this problem appeared.

I've tried to add the pages back by trying to duplicate Events page and chaning ControlDefinitionName & ModuleName to for example DocumentsBackend/Libraries for the "new" Libraries page (duplicated from Events). I tried to exactly duplicate the missing pages using a new install as a Template.

When I try to open the "new" page I get Object reference not set to an instance of an object. in the page designer & if i try to View the page a get a error (below).

I've also tried to ta a look at the database to see if I could find the missing pages, but it was a little difficult to figure the DB scructure, but as far as I can see the pages wasn't inte the DB.

I've also tried to check Advanced Settings/System/ApplicationModules/Libraries, after the upgrade the Version was empty, and the Type wasn't the same as a new install, copied settings from the new install, but no luck.

/Keivan

Object reference not set to an instance of an object.

[NullReferenceException: Object reference not set to an instance of an object.]
   Telerik.Sitefinity.Web.RouteHelper.<ResolveUrl>b__0(String type, String value, String options) +292
   System.Text.RegularExpressions.RegexReplacement.Replace(MatchEvaluator evaluator, Regex regex, String input, Int32 count, Int32 startat) +301
   System.Text.RegularExpressions.Regex.Replace(String input, MatchEvaluator evaluator) +67
   Telerik.Sitefinity.Web.RouteHelper.ResolveUrl(String url, UrlResolveOptions urlOptions) +333
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.Master.MasterGridView.SetLinks(IList`1 links, ItemsListBase itemsList) +525
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.Master.MasterGridView.InitializeControls(GenericContainer container, IContentViewDefinition definition) +2218
   Telerik.Sitefinity.Web.UI.ContentUI.Views.Backend.ViewBase.CreateChildControls() +88
   System.Web.UI.Control.EnsureChildControls() +181
   System.Web.UI.WebControls.CompositeControl.get_Controls() +23
   Telerik.Sitefinity.Web.UI.ContentUI.ContentView.LoadView(String viewName) +538
   System.Web.UI.Control.EnsureChildControls() +181
   System.Web.UI.Control.PreRenderRecursiveInternal() +59
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Control.PreRenderRecursiveInternal() +221
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4184

Hello Keivan Kechmiri,

Thank you for getting back to us.

This issue is very strange. I am still failing to reproduce. Can you please open up a bug report and send us you project and database? We will download your project and set it up locally to and debug what might be wrong. It will also be nice if you create an admin user for us and give us the credentials.

Thank you for your cooperation in advance.

Best wishes,
Radoslav Georgiev
the Telerik team

I've created a support ticket (370609).

/Keivan

Hello, and Happy Thanksgiving to everyone that resides in the United States -- I *may* be having the same issue?  I've added an additional language (Thai) a few days ago, played around with the RC some more, and have since noticed that I can't find a way to manage any library images.  I'm new to SF 4, but I image that there would be a link to the library from one of the menus.  Will try to reproduce this on a separate instance while the turkey is roasting in the oven :-)

Ed Sirijintakarn
Internetiks, Inc.

Well, I've been trying to break a new instance for the past 2 hours and was unable to duplicate the fact that "Images, Video, and Documents" are missing from the "Content" menu (see attached images of the original instance and the new).

The only thing I got out of it however was that if I tried to manually type in the link to "Images" ( /Sitefinity/Content/Images ) in the original instance, it results in a "404 - The resource cannot be found."

Note, yes I am logged in as an admin in both instances.

Ed Sirijintakarn
Internetiks, Inc.

Hi

I've got the solution from Support, do as follows to resolve the problem.
Go to: Administration/Settings/Advanced/System/ApplicationModules/Libraries

* Remove Version info (if any)
* Change StartUpType to OnFirstCall

Restart Sitefinity (Recycle Application Pool or make a dummy change to web.config)

/Keivan

Yep, this fixed it for me as well.  Strange - I wonder how these got changed in the first place...

Ed Sirijintakarn
Internetiks, Inc.