Installation error

Posted by Community Admin on 03-Aug-2018 10:05

Installation error

Sitefinity - General Discussions

All Replies

Posted by Community Admin on 24-Jan-2011 00:00

Hi, 

I'm tying to install Sitefinity on a server with Windows 2003 and always it produces an error.

I attach the final installation log:

[...]
MSI (s) (BC:88) [12:20:47:328]: Executing op: ComponentUnregister(ComponentId=676C146D-3797-5AB1-9928-CFA7B731A136,ProductKey=5B969C54-60D1-4F0B-925B-29B5718CEE4F,BinaryType=0,)
MSI (s) (BC:88) [12:20:47:328]: Executing op: ComponentUnregister(ComponentId=5C72D172-7D70-5663-A2FE-113EE63645DF,ProductKey=5B969C54-60D1-4F0B-925B-29B5718CEE4F,BinaryType=0,)
MSI (s) (BC:88) [12:20:47:328]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
MSI (s) (BC:88) [12:20:47:328]: Error in rollback skipped. Return: 5
MSI (s) (BC:88) [12:20:47:687]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (BC:88) [12:20:47:687]: Restoring environment variables
MSI (s) (BC:88) [12:20:47:687]: No System Restore sequence number for this installation.
MSI (c) (98:70) [12:20:47:703]: Back from server. Return value: 1603
MSI (c) (98:70) [12:20:47:703]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (98:70) [12:20:47:703]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 12:20:47: ExecuteAction. Return value 3.
MSI (c) (98:70) [12:20:47:703]: Doing action: FatalErrorTelerik
MSI (c) (98:70) [12:20:47:703]: Note: 1: 2205 2:  3: ActionText 
Action start 12:20:47: FatalErrorTelerik.

Thanks!

Posted by Community Admin on 24-Jan-2011 00:00

Hello Miguel,

Sorry for the inconvenience. Unfortunately from this little piece of the log file we could not find what is the problem.
On the following link you could find some more information concerning installation problems on Windows Server 2003 and a possible solution: http://support.microsoft.com/kb/925336.

If this doesn't help, please send us a full log file from the installation.

Kind regards,
Biliana
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

Posted by Community Admin on 25-Jan-2011 00:00

Hi!

I try the solutions on your link but nothing changes...

I attach the full log: www.megaupload.com/

Thanks!

Posted by Community Admin on 26-Jan-2011 00:00

Hello Miguel,

To my regret, the log file does not indicate the source of the problem.
You could try to run the installer again, choose the Custom option and disable RadControls for ASP.NET AJAX and RadControls for Silverlight.

If the installation still fails, you could send us another log file.

Regards,
Biliana
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items

Posted by Community Admin on 28-Jan-2011 00:00

Without de components the installation works! :)

After I install the components and all works perfect

Thank you!

This thread is closed