unable to login - Sitefinity - General Discussions

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Posted by Community Admin on 02-Feb-2011 00:00

hello,

I am using the latest build (4.0.1130.0) of sitefinity.

A project that was working fine yesterday is now preventing any user from logging in. The message is:

Incorrect Username/Password Combination

When I manually look in the users table (SQL Express) I can see that the users exist and are not locked out and have not had the password field changed. We are using a professional edition trial license.

Any idea what could be causing this?

thanks
Dan

Posted by Community Admin on 03-Feb-2011 00:00

Hello Dan,

Please try to delete your cookies and check if the problem still exists. When log- in to Sitefinity uncheck Remember Password option or try to login from another Browser.

To delete your browser's cookies:
1.IE>Tools menu>Internet Options
2. General Tab> Browsing History section > Click Delete button.
3. Select Cookies and click Delete

1. Firefox>Tools menu
2. Click Clear Recent History - select Cookies
3. Click Clear Now or use Ctrl+Shift+Delete

Greetings,
Sonya
the Telerik team

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Posted by Community Admin on 26-Feb-2011 00:00

I keep getting this error everytime I try to log in. I tried to change the password manually and changed the password format to 0 (cleartext) but I still get redirected back to the current view. It doesn't appear that the request is making it to the server.

Incorrect Username/Password Combination

Posted by Community Admin on 02-Mar-2011 00:00

Hi jwize,

You can try creating another admin (backend) user following this post

www.sitefinity.com/.../mass-users-enroll.aspx

Regards,
Ivan Dimitrov
the Telerik team

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