Forgot Password - reset and send email

Posted by Community Admin on 03-Aug-2018 04:12

Forgot Password - reset and send email

All Replies

Posted by Community Admin on 25-Aug-2011 00:00

Hi,

I'm trying to get the Forgot Password control to reset and send an email, just the out of the box, Sitefinity login control.

Passwords are not set to hash, enablePasswordReset & enablePasswordRetrieval are both set to true. 
I have confirmed SMTP details.

While the control says it is sent, i dont receive any email.

Through inspecting the error logs i've found this error ('ErrorMessageTheSysIsNotPermittedToSendEmailsText)

Can anyone help me with getting this to work? I am running 4.1.1395.0  Standard Edition,

----------------------------------------
Timestamp: 8/25/2011 12:12:56 AM

Message: HandlingInstanceID: 90dc9e1d-4fe6-42db-85db-52cdab720157
An exception of type 'System.Reflection.TargetInvocationException' occurred and was caught.
-------------------------------------------------------------------------------------------
08/25/2011 10:12:56
Type : System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message : Property accessor 'ErrorMessageTheSysIsNotPermittedToSendEmailsText' on object 'Telerik.Sitefinity.Web.UI.PublicControls.LoginControl' threw the following exception:'Object reference not set to an instance of an object.'
Source : System
Help link :
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object GetValue(System.Object)
Stack Trace :    at System.ComponentModel.ReflectPropertyDescriptor.GetValue(Object component)
   at Telerik.Sitefinity.Modules.Pages.PropertyPersisters.ObjectDataUtility.GetPropertyValue(PropertyDescriptor descriptor, Object component)

Additional Info:

MachineName : SKNET143
TimeStamp : 8/25/2011 12:12:56 AM
FullName : Telerik.Sitefinity.Utilities, Version=4.1.1395.0, Culture=neutral, PublicKeyToken=b28c218413bdf563
AppDomainName : /LM/W3SVC/149/ROOT/SP-AusNet-1-129587017054514758
ThreadIdentity : mintleaf
WindowsIdentity : SKNET143\spausnetbtsauc_web
Requested URL : /SP-AusNet/Sitefinity/Services/Pages/ControlPropertyService.svc/batch/ec6ce9ab-b6de-4533-a08f-976e39b6f7ed/?pageId=c2d0fb4d-bf41-4131-9e60-eab2c35e96ee&mediaType=Page&checkLiveVersion=False&upgradePageVersion=False
    Inner Exception
    ---------------
    Type : System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    Message : Object reference not set to an instance of an object.
    Source : Telerik.Sitefinity
    Help link :
    Data : System.Collections.ListDictionaryInternal
    TargetSite : System.String get_ErrorMessageTheSysIsNotPermittedToSendEmailsText()
    Stack Trace :    at Telerik.Sitefinity.Security.Web.UI.LoginForm.get_ErrorMessageTheSysIsNotPermittedToSendEmailsText()



Category: ErrorLog

Priority: 0

EventId: 9010

Severity: Warning

Title:Enterprise Library Exception Handling

Machine: SKNET143

App Domain: /LM/W3SVC/149/ROOT/SP-AusNet-1-129587017054514758

ProcessId: 2624

Process Name: C:\Windows\SysWOW64\inetsrv\w3wp.exe

Thread Name:

Win32 ThreadId:31180

Extended Properties: 

Posted by Community Admin on 30-Aug-2011 00:00

Hi Pat,

We tried to reproduce your problem with password retrieval but everything worked fine. The log entry you have pasted is not related with the password retrieval but rather with the work of the Page Editor. Could you check again your SMTP settings and check if your mails are not blocked by the SMTP server?

All the best,
Ivan Pelovski
the Telerik team

Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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