Resent registration email

When a user registers using the registration widget, an email is sent to them so they can activate their account.

Is there any way to resent this email? Some users are contacting us saying they did not receive the email. We ask them to check their spam and so on, but it would be great to be able to sent that email again or to be able to manually activate the account.

Hello Pierre,

Unfortunately we do not have such functionality coming out - of - the - box. The easiest way to resolve the issue however is to reset the user's password - if Sitefinity is correctly configured the user should receive a new email containing the new password.

Greetings,
Victor Velev
the Telerik team

Do you mean that, when we reset the password, it activates the account?

Hi Pierre,

When you reset the password the user will be notified by email about the new password. However if the account is not active, it will not be activated after the password reset. In order to resolve the issue for the clients that did not receive the activation email, you can navigate to the sf_users table and set to true the value in the column is_approved.

Regards,
Victor Velev
the Telerik team

Thanks Victor.

That's what I did. I was just wondering if their was another way.