Licence upgrade issues
I have started developing a site with the Standard licence but have been told it should have been the Professional licence. I have downloaded a professional trial licence and updated it on my local environment but it doens't seem to have picked up the new licence.
This is all on the Visual Studio development server, which I restart each time I make a configuration change.
The specific functionality I am looking for the the responsive design. I created a new blank project with the professional licence file and it all worked, there was a menu under Design in the backend called Responsive & Mobile design. This does not appear in the site with the upgraded licence.
Any one got any ideas on this?
Confirm that the Module is Active:
Administration >> Modules >> Responsive & Mobile design
Hi
Apparently it is active, along with other modules I recognize as being in Professional.
Thanks,
David
Did you change the license using:
Administration >> Version and Licenesing
Then Activate new
You should be able to confirm which license it is "seeing" there.
Hi
I initially activated the new license through this screen. It currently shows the edition as Professional.
Thanks,
David
Can you Deactivate the module then reactivate, sometimes that helps. The "bump" the web config
Hi
No luck. I deactivated the module, stopped the webserver, restarted site, activated module, stopped and restarted the server.
Still no menu entry.
Thanks,
David
Did you modify the web.config so the site recompiles? Like put a single space somewhere as save it
Hi
I have just tried deactivateing the module, modifying the web.config, re-activating the module, modifying the web.config. Still no menu.
If I go into a page, under the More Actions menu button, there is an option to Preview for Smartphones & tablets and it shows in a preview fine. It is like everything is installed and working, just not the menu option I need to get at.
Thanks,
David
You're not by chance using a multi-site license? If so it might have to be Activate for each site.
Hi
As far as I know I am using the plain old Professional trial licence downloaded from the My Account area of Sitefinity.com.
There should not be any multiple sites confusing things.
Thanks again for your help
Thanks,
David
Hi,
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