Sync option not listed - Sitefinity - General Discussions

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Posted by Community Admin on 22-Oct-2013 00:00

Hi,
I'm trying to use the Site Synchronization feature and the option is not listed on Administration menu. I'm using a user with Administrators role. I tried on my production environment (www.mydomain.com) and on my staging environment (stg.mydomain.com) without success.
I also tried to access www.mydomain.com/.../Synchronization, but I get a 404 error.
This is the version and license info:

Version: 6.1.4600.0
Edition: Professional Edition
License Details: ... SiteSync Module
Domains: mydomain.com
Subdomains: Registration Required

Do you know what is happen? Is it a license issue?

Thank you in advance.

Regards,
Ariel.

Posted by Community Admin on 25-Oct-2013 00:00

Hi,

I have answered you in the support ticket you have opened.

Would it be possible for you to go to Administration -> Modules & Services and install the module (Actions -> Install). By default the module is uninstalled and you need to install it in order to be able to use it. If the module is installed, please reinstall it.

Regards,
Stefani Tacheva
Telerik

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