How does one unlock a locked out user through the Administration UI?
I'm able to find how to do it programmatically, but having trouble finding it in the backend UI.
Thanks!
Dave
Hi,
A user account is locked after 5 consecutive unsuccessful login attempts. You can easily unlock a user programatically, for example:
var userMan = UserManager.GetManager("Default"); //you won't need this if you'll be doing it from your site's backend and you already have sufficient privileges to perform this action userMan.Provider.SuppressSecurityChecks = true; //you can also use one of the userMan.GetUser() overloads var user = userMan.GetUserByEmail("test@test.com"); if (user != null) userMan.UnlockUser(user); userMan.SaveChanges();
By design in case a user has locked his/her account, the UI offers the option of resetting the user's password. Currently there is no UI exposed for unlocking a user.
Hi Stefani,
You stated above that "By design in case a user has locked his/her account, the UI offers the option of resetting the user's password. "
In my experience when a user locks themselves out, you can't reset their password through the backend UI for security reasons. So for instance, if you click on Reset Password, the little yellow box doesn't appear with the randomized password.
Am I missing something? Is there another way? I have this exact scenario on my hands now...
Thank you.
Laura
Hi,
As an administrator you can reset the users password anytime you want. If the user is locked you have the ability to unlock his/her account. To see the yellow box under "Once created the username cannot be changed" you need to the following parameters configured in your system:
1. recoveryMailAddress
2. enablePasswordReset
Which can be found under Administration -> Settings -> Advanced -> Security -> Membership Providers -> Default.
Further details can be found in our documentation:
docs.sitefinity.com/administration-configure-the-password-recovery-link
or in the following KB article.
Regards,
Stefani Tacheva
Telerik