Can't load MP4 from document library, but works from IIS

Posted by Community Admin on 03-Aug-2018 16:28

Can't load MP4 from document library, but works from IIS/filesystem

All Replies

Posted by Community Admin on 22-Jan-2016 00:00

Things work most places except Mac 10.10 and 10.9 and Safari 9.

The video plays in Safari with this (loading from server file system):
<video autoplay loop>
<source src="www.examplesite.com/vid.mp4" type="video/mp4">
<img alt="" src="alt.jpg">
</video>

The video fails to play in Safari with this (loading from Sitefinity content library):
<video autoplay loop>
<source src="www.examplesite.com/.../vid.mp4" type="video/mp4">
<img alt="" src="alt.jpg">
</video>

 

(note, the URLs above are just placeholders)

 

Any thoughts?

Also, FWIW, Bug report is here if you would be interested in "voting" for it:

feedback.telerik.com/.../180956-mp4-videos-cannot-be-played-on-mac-environment-with-safari-browser

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