Unable to connect to Sitefinity backend
Hi,
I am trying to access the sitefinity application (website) hosted on my web server. When i browse my website from the IIS, i get routed to https://localhost:8443 on IE (which is fine.) saying Login to Backend. As soon as i navigate to the URL localhost:8443/sitefinity the URL gets redirected to localhost:8443/.../SWT
and i get an error as below
Exception type: ItemNotFoundException
Exception message: You are trying to access item that no longer exists. The most probable reason is that it has been deleted by another user.
Detailed Error:-
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 31/05/2016 11:34:21
Event time (UTC): 31/05/2016 10:34:21
Event ID: bb74afaa10954ad8b4384e29dcb4a557
Event sequence: 5
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-131091644296935643
Trust level: Full
Application Virtual Path: /
Application Path: D:\inetpub\wwwroot\SIT1\EmployerPortal\
Machine name: <MachineName>
Process information:
Process ID: 3508
Process name: w3wp.exe
Account name: MachineName\UserId
Exception information:
Exception type: ItemNotFoundException
Exception message: You are trying to access item that no longer exists. The most probable reason is that it has been deleted by another user.
at DynamicModule.ns.Wrapped_OpenAccessPageProvider_c3e6f875d9b84d41be23f96a61e34191.GetPageNode(Guid id)
at Telerik.Sitefinity.Modules.Pages.PageManager.GetPageNode(Guid id)
at Telerik.Sitefinity.Services.SingleSiteContext.SingleSiteProxy.get_SiteMapName()
at Telerik.Sitefinity.Web.SiteMapBase.GetSiteMapProvider[T](String rootName)
at Telerik.Sitefinity.Web.BackendSiteMap.GetCurrentProvider()
at Telerik.Sitefinity.Modules.Pages.PageManager.RenderPage(HttpContextBase context, Guid pageNodeId, Action`1 pageAction)
at Telerik.Sitefinity.Security.Claims.ClaimsResolver.RenderLoginForm(HttpContextBase context, String errorMessage)
at Telerik.Sitefinity.Security.Claims.SecurityTokenServiceHttpHandler.ProcessRequest(HttpContextBase context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information:
Request URL: localhost:8443/.../SWT
Request path: /Sitefinity/Authenticate/SWT
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: MachineName\UserId
Thread information:
Thread ID: 11
Thread account name: MachineName\UserId
Is impersonating: False
Stack trace: at DynamicModule.ns.Wrapped_OpenAccessPageProvider_c3e6f875d9b84d41be23f96a61e34191.GetPageNode(Guid id)
at Telerik.Sitefinity.Modules.Pages.PageManager.GetPageNode(Guid id)
at Telerik.Sitefinity.Services.SingleSiteContext.SingleSiteProxy.get_SiteMapName()
at Telerik.Sitefinity.Web.SiteMapBase.GetSiteMapProvider[T](String rootName)
at Telerik.Sitefinity.Web.BackendSiteMap.GetCurrentProvider()
at Telerik.Sitefinity.Modules.Pages.PageManager.RenderPage(HttpContextBase context, Guid pageNodeId, Action`1 pageAction)
at Telerik.Sitefinity.Security.Claims.ClaimsResolver.RenderLoginForm(HttpContextBase context, String errorMessage)
at Telerik.Sitefinity.Security.Claims.SecurityTokenServiceHttpHandler.ProcessRequest(HttpContextBase context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Please note : My App Server and DB Server are two different machines. And I have double checked, the SQL connection exists to the DB's from the Application server.
Any help on this front is appreciated as this issue is driving me nuts.!!!
Hello Meenakshi,
You can check this similar discussion here:
http://www.sitefinity.com/developer-network/forums/general-discussions-/you-are-trying-to-access-item-that-no-longer-exists-error-when-clicking-on-create-a-user-button#Hk8xJsE3622pWP8AAERlJg
Regards,
Svetoslav Manchev
Telerik
Hi Svetoslav,
Thanks for the response. In my case the issue was that sf_page_data was empty rather than that it should have had the default pages in it. So, after figuring that out and restoring the proper database with contents, my problem got resolved.