Hi.
We have discovered (and confirmed by the PSC kbase below) that it is possible for a FIND to fail when querying Workspace History during the check-in process when the repository database is UTF-8.
This unexpected failure will cause the work-in-process history record (the ‘99999999’ record) to not get updated with an actual event number. The result is an Object that is checked-in with an invalid history number.
If you feel this may affect you or have been affected by this issue, please contact Roundtable Technical support for a hot-fix.
Jeff, thank you for sharing this.
Hi Jeff,
We're running on utf-8 with no apparent errors.
Is there a way to detect if it affects us ?
Can we expect to see a particular "unexpected" error ?
Could our recent schema issue be related to this ?
Hi Carl,
You would see it very quickly by having duplicate workspace event history records with an event number of "99999999" and objects being checked in not being assigned a "proper" event number on check-in.
The easiest way to check this is and make sure you are not "at risk" is to ensure that the following fields in your RTB repository are marked as CASE-SENSITIVE:
- rtb_object.object-guid (this will very likely be set already)
- rtb_hist.object-guid (this may not be set if your repository has been upgraded from an earlier version)
- rtb_import.object-guid (this may not be set if your repository has been upgraded from an earlier version)
Tech Support can provide you with a delta.df file you can use to fix this if needed.
/Thomas