New Community search

Posted by Jean Richert on 07-May-2014 10:58

Just in case you're not following the Community News and Feedback forum, you may have not seen the following post about our search improvements. Here is a link.

All Replies

Posted by gus on 07-May-2014 13:27

very nice! what order are the results listed in?

Posted by Jean Richert on 08-May-2014 04:44

Through the Community search we are using 3 different search engines. So depending on which tab you are  the ordering/sorting options are different:


For the COMMUNITY tab:
In this tab we are using the Community search engine. 
You have a drop-down offering you 4 sorting options: Most Relevant / Most Recent / Alphabetical / Highest Rating



For the KB tab:
In this tab we are using the SFDC open KB search which doesn't offer ordering options, unfortunately.



For the SITEWIDE tab:
Here we are using Coveo search engine.
You have 2 possible sorting options: Relevance / Date

  

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