How to check a current status of a defect?

Posted by George Potemkin on 01-Aug-2019 11:20

How to check a current status of a bug/defect by its ID (OCTA-#, ADAS-#, ODIA-#)? For example, the ones that are mentioned in knowledgebase articles or created in techsupport cases. Note that Service Pack Readme files contain an incomplete list of the defects fixed in the corresponding release.

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Posted by slacroixak on 14-Aug-2019 13:47

Very few editors really play the game of sharing a list of open issues.  If I were you, I would submit the list to Progress Support asking for their status.

Posted by George Potemkin on 14-Aug-2019 15:58

Yes, I has opened the case and raised the priority of the defect. Then the case was closed. Unfortunately I still don't know if there are any plans to fix the issue. I thought there was an option to check the status of the defects registered in our own cases. It would be a bad idea to open new cases each time when we would like to check the status of defects that we previously reported.

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