Where is the link to maintain support cases?

Posted by jquerijero on 09-Jun-2015 08:56

It looks like Progress website has been updated. I can't find the link to add/maintain support cases.

All Replies

Posted by Donicello Lampe on 09-Jun-2015 10:03

In the meantime please use the direct link: progresslink.progress.com/supportlink

Posted by Jean Richert on 09-Jun-2015 12:23

[mention:eec949bfa7364ddbb70465982d500e0f:e9ed411860ed4f2ba0265705b8793d05] in addition to the link Donicello provided you, if you provide your customer number and/or a serial number through your progress-id profile page available through this link



Then once you have created a new thread within one of our Community forum, you should then see an option for you to push the thread to our Support team, as shown below. This is a great way to first start posting a problem/question to all our Community members and in case you may not get the answer you're looking for you can still then engage with our Support.

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