OpenEdge 11.4 & Windows 8.1

Posted by Valeriy Bashkatov on 14-Oct-2014 07:26

Hello,

I encountered a strange problem with OpenEdge 11.4 on Windows 8.1 (on my laptop).

After installation of OpenEdge 11.4, I tried to start OpenEdge Management where I try to add new database resource, but after click on "submit" button I get this message (database not started):

Then I found that there is another problem - with the Trend Database (also not started):

I have licenses for OE RDBMS ENT, OE Management, TP and PDS OE - all is valid, not out of date.

The OpenEdge 11.3 is works correctly on Win 8.1.

In the openedge_11_availability_guide_2014_08_27 marks that there is some problem with Win 8.1, but it is for 11.3.2 and refer to installation process:

*** There were a couple of issues observed during recent certifications of OE 11.3.2 32 bit / 64 bit on Windows 8.1
and Windows Server 2012 R2. Please refer to these KB articles for corresponding workarounds.
http://knowledgebase.progress.com/articles/Article/000050181
http://knowledgebase.progress.com/articles/Article/000050182

But this does not that with which I encountered.

Has anyone encountered with something like that?

Regrads,
Valeriy

Posted by Libor Laubacher on 14-Oct-2014 08:18
The problem lies in system plugin (osmetrics.dll) not loading.
 
[2014/10/14@14:37:29.078+0400] [0] [AdminServer]         * Plugin.System not installed: Plugin asked not to be installed. (ADMMsg014) (7439)
[2014/10/14@14:37:29.078+0400] [0] [AdminServer]         * Failed to install plugin Plugin.System. (7433)
 
Either there are missing dependencies (check with depends.exe) or the Windows performance counters would need to be rebuilt (I’d try that first).
 
cmd as admin:
 
rebuild the counters:
 
cd c:\windows\system32
lodctr /R
cd c:\windows\sysWOW64
lodctr /R
 
resync the counters with Windows Management Instrumentation (WMI):
 
winmgmt /RESYNCPERF
 
services.msc
 
stop and restart the Performance Logs and Alerts service (if it hasn't been started, make sure it is)
stop and restart the Windows Management Instrumentation service.

All Replies

Posted by James Palmer on 14-Oct-2014 07:32

Is there anything pertinent in the c:\openedge\wrk\admserv.log?

If you start a proenv session and type "fathom -query" what do you get?

Posted by Libor Laubacher on 14-Oct-2014 07:35
Valera,
 
you would need to attach admserv.log (as James pointed out) and also ads0.exp
 
/LL
Posted by Valeriy Bashkatov on 14-Oct-2014 07:53

fathom -query
OpenEdge Release 11.4 as of Fri Jul 25 19:01:34 EDT 2014
Running

admserv.log and ads0.exp can be look at this link: https://yadi.sk/d/V0ZeUMaxbzu6k
there is something messages, but for me not clear with it.

Posted by Libor Laubacher on 14-Oct-2014 08:18
The problem lies in system plugin (osmetrics.dll) not loading.
 
[2014/10/14@14:37:29.078+0400] [0] [AdminServer]         * Plugin.System not installed: Plugin asked not to be installed. (ADMMsg014) (7439)
[2014/10/14@14:37:29.078+0400] [0] [AdminServer]         * Failed to install plugin Plugin.System. (7433)
 
Either there are missing dependencies (check with depends.exe) or the Windows performance counters would need to be rebuilt (I’d try that first).
 
cmd as admin:
 
rebuild the counters:
 
cd c:\windows\system32
lodctr /R
cd c:\windows\sysWOW64
lodctr /R
 
resync the counters with Windows Management Instrumentation (WMI):
 
winmgmt /RESYNCPERF
 
services.msc
 
stop and restart the Performance Logs and Alerts service (if it hasn't been started, make sure it is)
stop and restart the Windows Management Instrumentation service.
Posted by Valeriy Bashkatov on 14-Oct-2014 09:09

cmd as admin:

rebuild the counters:

cd c:\windows\system32

lodctr /R

cd c:\windows\sysWOW64

lodctr /R

resync the counters with Windows Management Instrumentation (WMI):

winmgmt /RESYNCPERF

services.msc

stop and restart the Performance Logs and Alerts service (if it hasn't been started, make sure it is)

stop and restart the Windows Management Instrumentation service.

This helped! Many thanks, Libor!

This thread is closed