OE Management 11.3

Posted by laurent KIEFFER on 16-Jul-2014 09:06


i want to test email alerts from OE Management . when i try to test the email i receive an error

email action failed .... could not connect to SMTP (9612)

when i try to use a mail client i can send to my local email server.

in the OE Management log i see the lines below which seem to be ok .... any help would be welcome

0:0:0:0:0:0:0:1 - admin [16/Jul/2014:14:04:12 +0000] "GET /action/emailactconfig.jsp?key=localhost:library.action.email.Default_Mail_Action HTTP/1.1" 200 0
0:0:0:0:0:0:0:1 - admin [16/Jul/2014:14:04:13 +0000] "POST /action/emailactconfig.jsp?key=localhost:library.action.email.Default_Mail_Action HTTP/1.1" 200 0

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Posted by Libor Laubacher on 16-Jul-2014 12:09

admserv.log & fathom.properties would be helpful to have. assuming there is no typo in the settings, including username & pass & port etc....

Posted by willer on 10-Sep-2014 07:46


I have the same problem with 11.4. I have no user authentification necessary.

A testmail gives:

"E-Mail Action Failed! Action: Default_Mail_Action, Recipient: ...@server.com, Host: ...., Port: 25\nCould not connect to SMTP (9612)"

Do you already identified the problem?

The Host is in a local environment.

Thank you

Peter Willer

Progress Germany

Posted by willer on 10-Sep-2014 14:04


Problem solved. Exchange was unable to send mails specially from that machine.

This thread is closed