socket disconnect issue

Posted by sam on 16-Jul-2013 09:40


OE 10.2B

Windows Client on Citrix

OE client opens a socket connection with java client to exchange data.

data gets exchanged as and when certain events happen on Java app.

ocassionally, the socket port at OE client side seems to get disconnected and the data exchange fails.

is there a way to trap socket 'disconnect ' event in OE. if not, what can I try to find out at what point the port is getting disconnected or what is causing this issue.

in our case, oe socket port waits for data , once received does some processing and waits for the next set of data.



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Posted by Brian K. Maher on 14-Nov-2013 12:02

Sam, I recommend you open a call with Technical Support for this.  It's going to need detailed investigation.

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