Memory leak in RB 5.2.2 on import users?

Posted by mihai_neagoe on 17-May-2019 07:43


We are running a daily import of users (aprox 1500) and it seems that during the import the memory allocated to Rollbase is increased but not de-allocated after the import. Every import reduces the memory allocation with 1 GB so every week we have to restart the pas_instance.

What is strange is that in the console it looks like even if the user is already imported, Rollbase sends a welcome mail (we have skipEmail attribute set so the mail is written only in the console). And that takes some time - around 30-45 minutes.

The users are in Rollbase and we use a OE authentication model.

Any ideas?

Thank you,


All Replies

Posted by Anoop Premachandran on 23-May-2019 14:07

Are you using "create or update" option with a unique field ?

Posted by Anoop Premachandran on 23-May-2019 14:13

Also remove the following entry

<map name="rb-*-cache">



from the 3 xml files in config folder in all nodes (needs restart)

1. cluster-config.xml

2. master-cluster-config.xml

3. prod-cluster-config.xml

Posted by mihai_neagoe on 29-May-2019 10:38

Hi Anoop,

Thank you for the reply. We are using "create or update" with loginName as unique field.

We removed the entries in config files and monitor the memory activity in the next period.

Best regards,


This thread is closed