IP address of Portal user

Posted by ionacaerex on 21-Sep-2017 16:53

I see portals support a special field of IP Address. Having added to an object and deployed to a screen it seems to provide a blank/null value. Is this filed auto populated by the Portal at run time or does code need to be added.

The documentation suggests the IP address and country should be retrieved.


All Replies

Posted by Rajkumar Mateti on 22-Sep-2017 07:02

Hi ionacaerex,

Yes, IP address field value auto populated by the Portal at run time when we create or update record from portal.

Note: IP address field should be there in record Create and/or Update portal pages.



Posted by ionacaerex on 23-Sep-2017 06:01

OK thanks for that but getting blanks for our entries - nothing in the field on a new record create.

Posted by ionacaerex on 01-Oct-2017 12:39

Can anybody help on this please?

Posted by mpiscoso@gmail.com on 02-Oct-2017 12:57

You probably need to show a screenshot of your new/edit pages for people to gauge your issue further.

For me, once I place the IP address field in the new/edit pages (of my portal) it would automatically fill up with a value upon save.

If you're trying to use it within the 'native' application while transacting, I believe it won't work.

Just add more context to your issue so I (or the progress guys) may be able to give out suggestions.

Hope this helps.

This thread is closed