Email template does not include full url of a record?

Posted by ithrees on 20-Sep-2016 09:58

Hi All,

When I use {!name#URL) to link a record in an email template it is not generating the full url in the mail in rollbase 4.2.
(Something like this  'http://../m/main.jsp?pageId=1350183&tabId=1336867&id=1501588')
Is this a bug or a limitation? or is there any other way to do this?

Thanks in advance,

All Replies

Posted by Shiva Duriseati on 21-Sep-2016 06:50

Hi Ithrees,

You can use {!name#link} to link a record in the email template.

However I will get back to you on why "{!name#url}" is giving relative URL instead of absolute one .



Posted by ithrees on 21-Sep-2016 23:39

Hi Shiva,

Thank you for your reply.

I tried {!name#link} as well and it is working but it is not including tabId in the url (only pageId and id).  Do you think it would be ok to use this?



Posted by Santosh Patel on 26-Sep-2016 22:02

The [tag:url] not giving the full content is an issue. We will fix this. Thanks for reporting.

[tag:link] will open up the record for viewing, the tabid is not relevant in this case. You can use it.

Posted by ithrees on 27-Sep-2016 00:16

Thank you Santosh.

This thread is closed