Job does not stop

Posted by Wim on 17-Jul-2016 03:43

In admin environment i try to stop an importjob, the system responces with "canceling" but the job does not stop. Is there an other way to stop this job

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Posted by Pradeep Kagithalagudem on 17-Jul-2016 23:56

You are trying correct way to stop. The import job should get cancelled. Can you provide details about the Rollbase version you are using and import job is normal or bulk import?

Posted by Wim on 18-Jul-2016 02:50
Deer Pradeep,
 
We are on private cloud version 4.1.1.0 (it is in production sinds july 1th 2016).
(We have 185 users)
It was a normal import, and was cancelled bij me after 35 minutes.
However it look as though the cancelling had no affect, because 5 hours later is was ready on processing 64.000 records.
 
Hope this information helps.
Regards, Wim
Van: Pradeep Kagithalagudem [mailto:bounce-pkagitha@community.progress.com]
Verzonden: maandag 18 juli 2016 06:57
Aan: TU.Rollbase@community.progress.com
Onderwerp: RE: [Technical Users - Rollbase] Job does not stop
 
Update from Progress Community
 

You are trying correct way to stop. The import job should get cancelled. Can you provide details about the Rollbase version you are using and import job is normal or bulk import?

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Posted by Pradeep Kagithalagudem on 21-Jul-2016 00:27

Hi,

Cancelling job doesn't take immediate effect but it will signal the job to cancel. It is stopping after 35 mins is strange. Can you check the job logs file.

If possible share job logs file.

We tried at our end it works correctly.

Thanks and Regards

Pradeep

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